EmployBridge Puts People to Work Across the U.S. With Help From Microsoft Dynamics CRM

Staffing firm streamlines its online applications process to help qualified applicants get back to work faster.

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Jul 30, 2012, 09:00 ET

REDMOND, Wash., July 30, 2012 /PRNewswire/ -- EmployBridge, a national leader in staffing and workforce solutions with more than 155 locations throughout the U.S., has chosen Microsoft Dynamics CRM 2011 to develop and implement an online solution that enables the company to fill "great jobs with great people." This new solution supports the entire job-seeking process, from the candidate's initial application to final matching of candidates to jobs.

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With the help of Microsoft Gold Certified Partner, Credera, EmployBridge developed what came to be known as the Online Applicant Entry (OAE), a specialty solution using the Dynamics CRM solution that is transparent to end users but supports the entire application process. The new OAE was further integrated with other applications used by EmployBridge for finding the best candidates for clients, including pre-employment screening, skills and personality profile testing. The time savings were tremendous — a process that could take weeks, according to EmployBridge CIO Chris Loope, dwindled to a few days.

"After initially reviewing customer relationship management (CRM) solutions from several providers, we determined that Microsoft Dynamics would be the best solution for our broad range of needs," Loope said. "Better yet, it leveraged our existing investment in Microsoft technology with our applicant tracking system."

Previously the process required applicants to visit their nearest branch location in person to fill out an application that consisted of several pages, which could take in excess of 20 minutes, followed by hours of time-consuming paperwork and processing by EmployBridge employees.

Since the implementation, applicants can now access the application process online at any time, from any computer with an Internet connection. Easy-to-understand instructions carefully guide them through each step, helping to ensure that forms are fully completed with the proper information. Applicants also can electronically "sign" and submit documents such as W-4 forms, which eliminates the need to fax, mail or hand deliver documents that require a signature. As a result of the OAE solution, EmployBridge processes four times as many applicants as it was processing previously, improving the organization's ability to find the right person for the right job.

For EmployBridge managers, OAE has helped reduce tasks that could take hours to mere minutes. Managers can quickly review each application to determine the best candidates for specific job opportunities. Detailed qualification checks required by each client are conducted automatically, helping to increase the speed and accuracy of the qualification process.

"We can calculate a clear return on investment with our OAE solution, based on greater efficiencies and lower operating costs," Loope said. "Equally important, this solution has helped us serve our applicants and clients even better ― and that's always our goal at EmployBridge."

Learn more about the creation of EmployBridge's innovative business solution with Credera at http://blog.credera.com/type/videos/great-work-with-great-clients-employbridge.

More information about how organizations are turning to Microsoft technology is available in the Microsoft Customer Spotlight newsroom.

About EmployBridge
EmployBridge is the fastest-growing national provider of staffing and workforce solutions in the country. Created from the combination of several successful staffing organizations during the 1990s, EmployBridge provides staffing solutions for a specific number of work areas, including logistics staffing, transportation services, administrative and manufacturing support, accounting services, and medical staffing. The company now has 155 locations throughout the U.S. Learn more about the company at www.employbridge.com.

About Credera
Credera is a full-service management and technology consulting firm. Our clients range from Fortune 1,000 companies to emerging industry leaders. We provide expert, objective advice to help solve complex business and technology challenges. Our deep capabilities in strategy, organization, process, analytics and technology help our clients improve their performance. Clients depend on our ability to anticipate, recognize and address their specific needs. Credera's consultants work with some of the world's best known brands in a variety of industries, including Brinker, C Spire, EmployBridge, GameStop, Interstate Batteries, National Geographic, Neiman Marcus, Pep Boys, The Container Store and many more emerging industry leaders around the country. Founded in 1999, Credera is headquartered in Dallas, TX, and hosts offices and staffing locations around the country, including Houston, Austin and Denver. More information is available at www.credera.com.

About Microsoft
Founded in 1975, Microsoft (Nasdaq "MSFT") is the worldwide leader in software, services and solutions that help people and businesses realize their full potential.

SOURCE Microsoft