Eliza Corporation Gathers Industry Leaders to Discuss Improving the Patient Experience through Digital Platforms
Thought Leaders from Neighborhood Health Plan, Tufts Health Plan, Teladoc, and Health Dialog join Eliza Panel at Annual Consumer Experience Summit
BOSTON and DANVERS, Mass., Sept. 18, 2015 /PRNewswire/ -- Today, Eliza Corporation ("Eliza") will moderate a panel entitled "Leverage Digital Platforms to Improve Patient Experience" at the 7th Annual Insurers Consumer Experience and Retention Summit sponsored by World Health Care Congress. The panel will take place at 1:30pm Eastern, at the Hilton Boston Logan Hotel.
"We have assembled a panel of experts to discuss a challenge that plagues most healthcare organizations today – how do we engage populations to enable better care management of populations with multi-faceted needs," said David Morris, Chief Revenue Officer. "Our panelists represent different perspectives of the same issue and offer unique approaches to influencing and improving outcomes, such as, quality and satisfaction measures, adherence to medication protocols, and preventing avoidable hospital readmissions."
Panelists include:
- Gary Polonski, Senior Business Consultant at Neighborhood Health Plan
- Jennifer Butler, Director, Commercial Marketing at Tufts Health Plan
- Anne Stowell, Vice President, Member Experience at Teladoc
- Andrea Fong, Vice President, Analytics at Health Dialog
Key topics to be discussed include:
- How health plans utilize digital and mobile platforms to build loyalty
- Improving mobile interface through consumer-focused experience design
- Coordinating digital engagement strategies with Integrated Health Systems and other key stakeholders
"People want and need to navigate their own path to optimal health. This requires an integrated approach that combines the experience, data, analytics tools, and communication strategies needed to allow people to partner with their providers, across the care continuum," added Mr. Morris.
David Morris also will host an AHIP-sponsored webinar entitled "How well do you know your members? Leveraging true member insight to increase engagement and improve care" featuring David Larsen, RN, MHA, and Director of Quality Improvement at SelectHealth, a not-for-profit health plan that is part of Intermountain Healthcare. The webinar will take place on Thursday, October 8, 1pm ET. Click here to register: https://www.ahip.org/Webinar/Eliza9115/
About Eliza Corporation
Eliza Corporation ("Eliza") is the pioneer and recognized leader in Health Engagement Management. Eliza combines technology, data, and analytics to provide the most advanced solutions and services that measurably improve quality, cost and care outcomes. Over 15 years and billions of interactions, Eliza has amassed the world's largest data asset of people's healthcare actions, behaviors and decisions through the Company's award-winning, multi-channel communications platform. Eliza is based in Danvers, Massachusetts. For more information, visit www.elizacorp.com or contact 1.800.701.7864.
All product and company names herein may be trademarks of their registered owners.
| Media Contact: |
Nancy Scott |
| Eliza Corporation |
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| 978.236.7320 |
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SOURCE Eliza Corporation
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