eGate Solutions Announces Webinar on the Convergence of Onboard Services and Passenger Experience
Presentation Marks First Session in eGate's Newly Launched Educational Webinar Series That Will Examine the Major Business Challenges Affecting the Airline Onboard Services Industry Today
CHICAGO, Sept. 9, 2014 /PRNewswire/ -- eGate Solutions, a leading provider of service planning and fulfillment solutions for the travel industry, today announced a free webinar titled, "Where Onboard Services and Passenger Experience Converge." The webinar, targeted at those responsible for providing inflight catering and support services for airlines, will explore the market factors driving convergence, and the benefits that can be realize by adopting a more integrated approach to delivering above-the-wing services. This presentation launches eGate's three-part webinar series that will focus on the major technology challenges facing the airline onboard services industry today.
Simon de Montfort Walker, president and managing director, eGate Solutions, will lead the first webinar in the series. On the topic of convergence, Walker said, "Although technology has simplified our personal and business lives, it has at the same time fostered within many of us a level of real-time expectations for goods and services. As consumer demands continue to grow, it will drive the rapid convergence of back office and frontline processes to meet these evolving and exacting passenger and operational demands. Understanding the different products and solutions available today will help airline catering teams build pragmatic plans to integrate cross-function communications, workflows and data sharing."
eGate will host two live sessions of "Where Onboard Services and Passenger Experience Converge" on Tuesday, September 23, 2014 at 11:00 a.m. EDT (3:00 p.m. GMT) and at 9:00 p.m. EDT (1:00 a.m. GMT). Click here for more information or to register for the webinar.
Hosted by eGate's team of technology and airline experts, each session in the webinar series will delve into technology trends that will continue to have a real and marked effect on the way the airline onboard services business operates. eGate's team will provide trend analysis and practical guidance on how attendees can employ technology to address these changes and simplify their day-to-day operations. Click here for more information or updates on eGate's complete webinar series.
About eGate Solutions
eGate Solutions, a gategroup member, is a leading provider of service planning and fulfillment solutions for the travel industry. The eGate Solutions team blends strong industry and technology expertise to deliver an intuitive end-to-end solution that provides customers with increased control, speed and accuracy. eGate's' existing product portfolio includes GP, a complete galley planning, ordering and scheduling system; IFX, a suite of state-of-the-art business applications for managing the full onboard-service process; and TS, a comprehensive and feature-rich cabin management and onboard retail technology.
SOURCE eGate Solutions
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