Edward Jones Financial Advisors Rate the Firm Highest in Overall Employee Satisfaction, According to J.D. Power and Associates

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Apr 11, 2013, 08:15 ET

ST. LOUIS, April 11, 2013 /PRNewswire/ -- For the fifth time in as many studies conducted, Edward Jones financial advisors rate the firm "Highest in Employee Advisor Satisfaction among Financial Investment Firms," according to a newly released study by J.D. Power and Associates.

The J.D. Power and Associates 2013 Financial Advisor Satisfaction Study^SM ranked Edward Jones Highest in Employee Advisor Satisfaction among Financial Investment Firms. Eight financial services firms ranked. This is the fifth time J.D. Power has conducted the study since 2007.

"I am extremely gratified that our financial advisors report they have confidence in our mission, our vision and our values," said Edward Jones Managing Partner Jim Weddle. "We have articulated a clear vision for the future that is based upon growing by serving more clients more deeply. A business built upon achieving client satisfaction also leads to personal satisfaction."

Edward Jones financial advisors gave the highest satisfaction ratings in eight of the nine study factors, which placed the firm 212 points ahead of the industry average.

Financial advisors also scored extremely high the support they receive from their branch office administrators and the firm's home office associates.

"We believe this reflects our firm's total alignment around serving our clients and supporting our branch teams," Weddle said. "In our business model, branch teams focus on each client, while in the home office we offer support and expertise on investment guidance."

Edward Jones also ranked highest in the 2007, 2010 and 2012 studies and tied for the highest ranking in 2008. The study was not conducted in 2009 or 2011.

Edward Jones provides financial services for individual investors in the United States and, through its affiliate, in Canada. Every aspect of the firm's business, from the types of investment options offered to the location of branch offices, is designed to cater to individual investors in the communities in which they live and work. The firm's 12,000-plus financial advisors work directly with nearly 7 million clients to understand their personal goals - from college savings to retirement - and create long-term investment solutions that emphasize a well-balanced portfolio and a buy-and-hold strategy. Edward Jones embraces the importance of building long-term, face-to-face relationships with clients, helping them to understand and make sense of the investment solutions available today.

Edward Jones, which ranked No. 8 on FORTUNE magazine's "100 Best Companies to Work For 2013," is headquartered in St. Louis. The Edward Jones Web site is located at www.edwardjones.com, and its recruiting Web site is www.careers.edwardjones.com. Follow on Twitter @EdwardJones. Member SIPC.

SOURCE Edward Jones