Economic Resilience to Spike Consumer Spending this Holiday Season, according to A.T. Kearney Study

CHICAGO, Nov. 17, 2016 /PRNewswire/ -- The A.T. Kearney 2016 Holiday Shopping Survey found that 40 percent of U.S. consumers plan to spend more this year than during the 2015 holiday shopping season. Better job prospects, fueled by an improving economy, are giving consumers a reason to shop. The survey results show that 53 percent of consumers cite their income situation and employment status as the most important reasons why they plan to spend more this year. Nineteen percent of consumers in the survey cited the economy as the most important reason for increasing their spending.

The A.T. Kearney 2016 Holiday Shopping Survey was conducted online from October 24 – 25, 2016 and included 1,500 responses from individual U.S. consumers.

Joel Alden, A.T. Kearney partner and co-author of the study stated, "Our survey showed that 27 percent of shoppers are Black Friday/Cyber Monday shoppers (up from 15 percent in 2015). Nearly half of these shoppers love these days for the deals.  For the rest, tradition and the festive environment keeps them coming back every year.  With such high traffic, it is critical for retailers to deliver a great experience, compelling promotions and strong product availability -- in-store and on-line."

While the lion's share of purchase volume still flows through stores, online is quickly gaining in importance in consumers' hearts and minds. Of the consumers responding to the survey, forty percent consider online their most important channel this holiday season compared to 53 percent for in-store.

The survey found that consumers' willingness to take advantage of personalized mobile offers is reaching critical mass with 61 percent of consumers saying that they are likely to use personalized mobile offers at their favorite retailers, versus 50 percent in 2015.

Although a minority of consumers plan to sign up for mobile payment apps (44 percent versus 35 percent in 2015), usage is quickly gaining traction and will be a requirement for retailers in 2017.

Alden also noted, "Our study was conducted before the U.S. Presidential Election. Responding to a question in the survey, 41 percent of consumers planned to adjust their level of holiday spending based on the outcome of the election. Interestingly, for every consumer that planned to spend less (18 percent) should Donald Trump win, there was close to an equivalent number that planned to spend more (14 percent)." 

For a copy of the A.T. Kearney 2016 Holiday Shopping Survey Report, please contact Jim Brown at [email protected].

About the Survey
The A.T. Kearney 2016 Holiday Shopping Survey is intended to understand consumer preferences, spending, and shopping behaviors for the 2016 holiday shopping season. The survey was conducted online in the U.S. on October 24 and 25, 2016 and had a total of 1,500 respondents representative of the U.S. population across age and income.

About A.T. Kearney
A.T. Kearney is a leading global management consulting firm with offices in more than 40 countries. Since 1926, we have been trusted advisors to the world's foremost organizations. A.T. Kearney is a partner-owned firm, committed to helping clients achieve immediate impact and growing advantage on their most mission-critical issues. For more information, visit www.atkearney.com.

Contact: Jim Brown
A.T. Kearney
312-223-6220
[email protected]

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SOURCE A.T. Kearney

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