"We are thrilled to celebrate the 30 million bag milestone and could not have accomplished this without the voice of our customer," says Chris Seahorn, eBags Vice President of Marketing. "We've amassed more than 3.5 million customer reviews, and use customer feedback to enhance every aspect of their eBags experience. Our customers are very vocal about how we can help enhance their travels; from recommendations for new website features to the products we design and carry."
Now with the backing of Samsonite's global resources, eBags is continuing to use its outside-the-box thinking to help people travel smarter. From sourcing a fast-growing segment of under-seat bags that enable travelers to beat carry-on fees, to its pack-it-flat toiletry kits, and ever-popular eBags Ultralight Packing Cubes, the e-tailer makes smart gift-giving easy. eBags exclusive buying guides offer a curated mix of gifts that span a variety of key audiences, interests and price points:
Holiday Travel Checklist - The Road Trip Ritual, A Winter Weekend, A Long Holiday, Kids Essentials, Comfort Travel, Safe & Secure, Organized Outings
Gifts For Her - Active Enthusiast, Business Chic, Moms On The Go, Safe Traveler, Travel Trendsetter
Gifts For Him - Business Professional, Techie, Adventurer, Minimalist, Globetrotter
While eBags features more than 100,000 products from over 800 brands, demand for eBags Brand products continues to grow. The products use only premium materials and employ top-tier construction techniques informed by customer feedback. The company is so confident in its products' excellence that it guarantees all eBags Branded products for life.
This year eBags turned to Instagram travel photographers, to source fresh, new imagery for the eBags Connected Luggage Tag. The app-enabled ID tag helps lost bags get back safely, while using privacy controls to let customers control which information they display, and when.
eBags' commitment to offering a comprehensive mobile solution for customers is a key differentiator for the brand today. Customers want a fast experience, a variety of payment options, and a seamless path to purchase. eBags is mobile first in every sense of the word: accessible on every device, 100% devoted to maintaining customers' momentum and as a company, never willing to stand still.
eBags Rewards offer up to 10% back on every purchase. Orders over $49 ship for free.
About eBags: With 18 years in the travel goods industry and more than 30 million bags sold, eBags is the leading online retailer of luggage, backpacks and travel-related accessories. The company is devoted to helping its customers find the perfect travel gear for any journey. Ranked a top luggage retailer in 2016 by Consumer Reports, eBags features more than 100,000 products from more than 800 brands including Samsonite, Tumi, Bose, Kenneth Cole, Patagonia, The North Face, PrAna and more. On May 5, 2017, Samsonite International, the global leader in travel luggage, completed its acquisition of eBags.com, Inc., making eBags a wholly owned subsidiary of Samsonite International.
SOURCE eBags
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