DENVER, Aug. 17, 2016 /PRNewswire/ -- Leading online retailer eBags announced today that it will further expand its best-selling Professional Slim Laptop Backpack line, with the launch of a new size and color, based solely on customer feedback. Today, the company introduces the Professional Slim Junior Laptop Backpack, which is 1.5 inches shorter and two inches thinner than the original Professional Slim but otherwise offers all the same business-friendly features. Both the Slim and Slim Junior will be available in the stylish Brushed Indigo color, which was 100% crowdsourced from eBags customers.
Consistently one of the most popular products in the eBags Brand line since its first-generation launch in 2013, the original Professional Slim has enjoyed glowing customer reviews from more than 2,200 real travelers, with 96% of users giving the bag an enthusiastic thumbs-up. But as a deeply customer-centric company with more than three million product reviews on the site, eBags takes consumer feedback very seriously. Constructive product reviews are shared with the executive team in real time, and all eBags Brand product reviews are personally reviewed by Bernard Majeau, Director of Product Development and Inventor of the eBags product line. Over half-a-dozen refinements were made to the Slim based on customer feedback alone.
People asked for a smaller version of the bag—and eBags listened. Says Majeau, "Clothes are sized for a perfect fit…why not laptop backpacks? The challenge was keeping the most-loved features of the Slim, like the AC Adapter Garage and the easy-access L-zip openings. We shaved 1.5 inches off the height and two inches off of the depth. The result was a tailored, slim exterior with all of the same features as the original version. We're so excited about this new addition and believe our customers will love it, too!"
CEO Mike Edwards agrees. "This is a prime example of how much eBags values customer feedback. These people are out there experiencing our products throughout their journeys—they're why we get excited to come to work every day, and their input gives us a unique opportunity to make a great product even better." Says eBags Co-Founder Peter Cobb, "Even from our earliest days, our intention has been to combine the expertise of employees and customers alike to help everyone travel smarter. The Professional Slim Junior is the perfect expression of that ideal."
The Professional Slim Junior, as well as Brushed Indigo versions of both the Slim and Slim Junior, are available now, exclusively at eBags, just in time for back-to-school. Like all eBags Brand products, they are guaranteed for life.
About eBags: With more than 17 years in travel and over 26 million bags sold, eBags is the leading online retailer of luggage, backpacks and accessories. The company is devoted to helping its customers find the perfect travel gear for any journey. Ranked a top luggage retailer in 2016 by Consumer Reports, eBags features 80,000 products from 800 brands, including TUMI, Samsonite, The North Face and more. Visit eBags.com.
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