Early Bird Pricing for ICMI Contact Center Demo & Conference Ends Friday

COLORADO SPRINGS, Colo., Sept. 15, 2014 /PRNewswire/ -- Time is running out on savings for the ICMI Contact Center Demo & Conference (November 3-5, 2014) in Chicago. Early bird pricing – with a special promo code for an extra $200 off – ends on Friday, September 19, 2014.

Contact Center Demo & Conference offers an unbeatable chance to connect with top innovators in the call center industry, including senior level VPs and directors. Over the course of three days, 1000+ registrants will converge on Chicago to attend 50+ sessions led by 75+ speakers. Many will also participate in the popular on-site tours and interactive workshops.       

"This was the first conference I have been to that I learned so much and met so many people important to what I do," notes Karen S, Director of Customer Care and Sales at Trinity Road, LLC. "It was a conference that I was so energized for."

Social opportunities help fuel that energy. In addition to the educational program, the conference features a number of widely anticipated events, including industry and best practices networking breakfasts, a "Peers and Beers" welcome reception and a Tuesday night party in the Demo Hall.    

With keynotes from luminaries such as Chip Bell and Kirk Weisler; in-depth case studies on topics like gamification, interaction analysis and performance metrics; and speakers from leading companies like The Home Depot and BMI, Contact Center Demo & Conference 2014 looks set to uphold its reputation as the most valuable conference in the industry.

Download the full event brochure or view the complete schedule at icmi.com/ccdemo.

Early Bird Pricing Ends Friday, September 19

Use promo code DEMOPR to get $200 off – combine with the Early Bird pricing for a total savings of $400 when you register by September 19, 2014.

ABOUT CONTACT CENTER DEMO & CONFERENCE

ICMI Contact Center Demo & Conference is an excellent investment for any contact center, large or small. Through the increased knowledge, expanded contacts, and renewed enthusiasm that each attendee experiences, this event provides a significant value with outstanding returns.

Produced by ICMI, a leader and partner in the contact center industry for over 30 years, the educational program offers deep, meaningful content addressing the most current topics of the industry. The unique design of the Demo hall provides an atmosphere attendees love for exploring the latest trends and technology. Add to all that the amazing networking opportunities, and it's easy to understand why this event is a favorite of contact center professionals.

To receive email updates on the conference, register for the ICMI events newsletter.

ABOUT ICMI

International Customer Management Institute (ICMI) is the leading global provider of comprehensive resources for customer management professionals – from frontline agents to executives – who wish to improve customer experiences and increase efficiencies at every level of the contact center.

Since 1985, ICMI has helped more than 50,000 organizations in 167 countries through training, events, certification, consulting and informational resources. ICMI's experienced and dedicated team of industry insiders, trainers and consultants are committed to helping professionals raise the strategic value of contact centers, optimize operations and improve customer service.

ICMI is a part of UBM, a global live media and B2B communications, marketing service and data provider.

SOURCE International Customer Management Institute (ICMI)

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