DSS Research Offers ICH CAHPS® Surveys to Dialysis Facilities and ESRD Networks

FORT WORTH, Texas, Feb. 8, 2012 /PRNewswire/ -- DSS Research, the leader in health care market research and consulting, announced today that it will provide complete administration of the In-Center Hemodialysis CAHPS® survey.

CMS has adopted the ICH CAHPS® Patient Experience of Care survey for PY 2014 End Stage Renal Disease (ESRD) Quality Improvement Program (QIP).  It is intended to serve as a tool that both facilities and ESRD Networks can use to measure and improve the patient-centeredness of their care and meet the CMS reporting requirements for PY 2014. 

"Our participation in the ICH program is a reflection of our commitment to assisting clients in improving the member / patient experience. We are excited about the program and will be working on our processes around flawless and timely execution and, in particular, developing extended analytical and reporting options to give clients online access to the highest level of quality improvement guidance," said Roger Gates, Ph.D., DSS Research president and CEO.

About DSS Research
DSS Research is a national research and consulting firm specializing in health care. Since 1982, DSS has conducted research and provided customer insights and solutions for health insurance organizations, health care providers, health and wellness organizations and medical products companies across the country and the globe. DSS is organized in three Solutions Groups – Industry Programs, Custom and Strategy – covering the range of client research needs and the different resources and skills needed in those areas. DSS maintains a high-level view of the evolving health care and health insurance marketplaces and employs more than 300 health care research specialists.

CAHPS® and ICH CAHPS® are registered trademarks of the Agency for Healthcare Research and Quality (AHRQ).

SOURCE DSS Research