Dropshipping Integration Improves Customer Satisfaction

HONG KONG, Sept. 9, 2013 /PRNewswire/ -- Customer satisfaction, which depends on a number of factors, is fundamental to the success of every e-commerce enterprise. Below are a number of ways to improve customer satisfaction.

It is unquestionable that e-commerce has a great potential for development worldwide. Kristina Martyanova, an office lady from Russia, feels that e-commerce has given her a new start. "It is easy to start an e-store, however, there are so many difficulties regarding the operation of the business as well as customer complaints," she explained. Luckily, a new solution has been provided by Osell, a subsidiary of DinoDirect China Limited and leading Chinese e-commerce platform and solution provider.

Osell has so far involved over 53,000 Chinese manufacturers, wholesalers and retailers who offer more than 30,000,000 products. Osell helps those who want to own their own e-store in the domestic as well as worldwide market. It provides dropshipping service, Taobao procurement agent service and on-line store construction service. Osell has also launched a new service called dropshipping integration.

With dropshipping integration, Osell provides full documentation, files and several integration methods to seamlessly connect the Osell dropshipping platform to e-Commerce portals. With dropshipping integration solutions, customers can download all the data necessary such as item names, descriptions, categories, brands, wholesale prices, image names and more. It is like having your own sales support and IT departments for your business.

Dropshipping integration service also includes:

- API Product Integration: It is an optional add-on feature for customers and partners who want additional flexibility and integrates the product catalog directly onto your website without the need to import data feeds.

- Order Integration: Fully automatic order processing. With API, Osell ships orders in 24 hours for in-stock items and automatically tracks data and orders.

SOURCE DinoDirect China Limited

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