DentalXChange Supports DentalOne Partners, Inc., by Delivering a Company-Wide Electronic Eligibility Solution as Part of the NDEDIC 'Uniting the Industry' Program

IRVINE, Calif., Sept. 1 /PRNewswire/ -- EDI Health Group, Inc., (EHG), parent company of DentalXChange, a provider of enhanced connectivity, streamlined technology and transaction solutions for patients, payers and providers in the dental industry, has been selected by DentalOne Partners, Inc., a dental service organization with over 155 affiliated locations in 14 states, to provide a corporate-wide capability that enables electronic 270/271 EDI transactions to determine dental patient eligibility.  

DentalXChange provides a robust suite of near real-time revenue management services including electronic claims processing and online claim status reporting, electronic remittance advise, eligibility and benefits, DHMO rosters and reporting, payment processing, and patient financing, enabling providers to lower costs, reduce paperwork headaches and improve service to patients.

"The corporate-wide implementation of DentalXChange's services is now complete," stated Jason Brumbach, Director of Quality and Business Innovation at DentalOne Partners. "The new service enables practices and corporate office staff to integrate DentalXChange's connectivity with DentalOne's proprietary practice management system to obtain near real-time eligibility responses for the patients that they serve within their existing systems. The addition of DentalXChange's service will eventually eliminate costly and time-consuming phone calls by DentalOne's practices to insurance carriers."

Andy McBryde, vice president of Central Operations for DentalOne Partners, Inc., explained that DentalOne is now conducting insurance eligibility transactions electronically with several payers through DentalXChange. "We expect to increase the use of this technology over the remainder of the fourth quarter, up to 21 payers, with more to follow thereafter.  As insurance carriers improve the 271 response, DentalOne is looking to eliminate all calls to the call centers in regards to benefits provided electronically."

DentalXChange and DentalOne Partners are both very active in the "Uniting the Industry" forum, an initiative sponsored by the National Dental EDI Council (NDEDIC), and are working to promote the use of the 270/271 EDI transaction.  Reducing expenses for both payers and dental providers through the reduction in human communications, either by local offices or outsourcing eligibility calls to other countries, is the key focus of the forum.

By utilizing the near real-time services provided through DentalXChange, patients will see improved services in the form of streamlined check-in processes and the ability to make more informed treatment decisions at the time of service. DentalXChange will continue to expand the roster of participating payers, focusing on improving the content of the transaction to include the top 50 elements that are part of the "Uniting the Industry" recommendation for the 271. DentalOne Partners, Inc., and DentalXChange are working in collaboration with industry specialists to help implement needed change.

About EDI Health Group, Inc. - DentalXChange

DentalXChange is a leading provider of enhanced connectivity, streamlined technology and transaction solutions for patients, payers and providers in the dental industry. The company's mission is to simplify business processes, increase productivity, enhance management and revenue cycles, and allow focus on quality customer service and patient care.  

In addition to its robust EDI (electronic data interchange) solutions, which have been integrated into many of the dental industry's leading practice management software solutions. DentalXChange.com, a subsidiary of EHG, delivers these services through an easy-to-use web portal.

EDI Health Group, Inc., is headquartered in Irvine, Calif. For more information, visit the company's website at www.dentalxchange.com.

About DentalOne Partners, Inc.

One of the nation's largest and most progressive dental services providers, DentalOne Partners supports more than 150 practices in 14 states — with many more on the way. A pioneering force in the field of dental services management for more than 28 years, practices are strategically located in high-growth suburban areas of major metropolitan areas.

In 2008, DentalCare Partners and DentalOne, two of the nation's most respected and successful dental practice management companies joined to become DentalOne Partners. This union brings together an unmatched collection of dental management expertise, experience and resources dedicated to supporting their practices' goal of providing the best dental services possible. Working with more than 500 dentists and building on the best practices of these two experienced management teams, DentalOne Partners is able to create outstanding opportunities and provide unparalleled support to its more than 150 affiliated practices. In addition to its more than 85 DentalWorks practices located in the Midwest and Southeast, DentalOne Partners also supports over 60 affiliated practices in Texas, Colorado, Utah, and Arizona.

SOURCE DentalXChange

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