Delta Offers Winter Weather Travel Assistance to Customers in Atlanta

Customers encouraged to make changes, check flights at delta.com

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Jan 07, 2011, 11:07 ET

ATLANTA, Jan. 7, 2011 /PRNewswire/ -- Delta Air Lines (NYSE: DAL) is offering customers whose flight plans may be affected by winter weather expected in Atlanta beginning Sunday night the ability to make one-time changes to their travel schedules without fees. Delta's weather advisory encourages customers to consider postponing or re-routing their travel to avoid possible inconvenience from expected flight delays.

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Customers booked on Delta-ticketed flights to, from or through Atlanta Jan. 9-11 may immediately rebook for travel with the same origin and destination before or after their original travel dates as long as new flights are ticketed and rescheduled with travel beginning by Jan. 13, 2011.

Flight delays are expected at Hartsfield-Jackson Atlanta International Airport as a result of winter weather, and Delta will proactively reduce flight schedules to minimize delays.

Delta encourages customers to make changes and manage their travel at delta.com. All customers traveling in impacted markets should check their flight status at delta.com before arriving at the airport.

Changes to origin or destination may result in a fare increase, and any fare difference between the original ticket and the new ticket will be collected at the time of rebooking. Customers whose flights are cancelled may request refunds.

Delta will continue to monitor the weather and provide the latest updates at delta.com and twitter.com/DeltaNewsroom.

SOURCE Delta Air Lines