Delta Offers Customers Ability to Make Travel Changes Ahead of Winter Nor'easter

Northeast customers are encouraged to make travel changes

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Feb 06, 2013, 06:23 ET

ATLANTA, Feb. 6, 2013 /PRNewswire/ -- Delta Air Lines Inc. (NYSE: DAL) is offering customers whose flight plans may be affected by winter weather expected Friday across the U.S. Northeast, Ottawa and Montreal the ability to make one-time changes to their travel schedules without fees. Delta is closely monitoring conditions along the storm's forecast path and encourages customers to consider moving up, postponing or re-routing their travel to avoid possible inconvenience from expected flight delays.

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Customers booked on Delta-ticketed flights to, from or through the following cities between Feb. 8 and 9 may immediately rebook for travel before or after their original travel dates as long as new flights are ticketed and rescheduled with travel beginning by Feb. 12, 2013.

Albany, N.Y.
Allentown, Pa.
Bangor, Maine
Binghamton, N.Y.
Boston, Mass.
Buffalo, N.Y.
Burlington, Vt.
Elmira, N.Y.
Hartford, Conn.
Ithaca, N.Y.
Manchester, N.H.
Montreal, QC, Canada
New York, N.Y. (JFK and LaGuardia)
Newark, N.J.
Newburgh, N.Y.
Ottawa, ONT, Canada
Philadelphia, Pa.
Portland, Maine
Providence, R.I.
Rochester, N.Y.
Scranton, Pa.
Syracuse, N.Y.
White Plains, N.Y.

Flight delays are expected at the above airports as a result of the winter weather and Delta may proactively reduce flight schedules to minimize delays. Customers can visit delta.com or use the Fly Delta mobile app to make changes and manage their travel itinerary.

Delta will continue to monitor the weather and provide the latest updates at delta.com and twitter.com/DeltaNewsroom.

Delta Air Lines serves more than 160 million customers each year. During the past year, Delta won 33 airline industry awards sweeping the major corporate travel surveys including Business Travel News, Travel Weekly, TravelAge West, Recommend Magazine and The Beat. Delta was also a recipient of the Secretary of Defense Freedom Award for exceptional support of National Guard and Reserve employees. With an industry-leading global network, Delta and the Delta Connection carriers offer service to nearly 319 destinations in 59 countries on six continents. Headquartered in Atlanta, Delta employs 80,000 employees worldwide and operates a mainline fleet of more than 700 aircraft. A founding member of the SkyTeam global alliance, Delta participates in the industry's leading trans-Atlantic joint venture with Air France-KLM and Alitalia. Including its worldwide alliance partners, Delta offers customers more than 13,000 daily flights, with hubs in Amsterdam, Atlanta, Cincinnati, Detroit, Memphis, Minneapolis-St. Paul, New York-LaGuardia, New York-JFK, Paris-Charles de Gaulle, Salt Lake City and Tokyo-Narita. The airline's service includes the SkyMiles frequent flier program, a world-class airline loyalty program; the award-winning BusinessElite service; and more than 50 Delta Sky Clubs in airports worldwide. Delta is investing more than $3 billion in airport facilities and global products, services and technology to enhance the customer experience in the air and on the ground. Customers can check in for flights, print boarding passes, check bags and review flight status at delta.com.