Delta Extends Winter Weather Travel Assistance to Customers in 12 U.S. States, District of Columbia

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Feb 08, 2010, 06:20 ET

ATLANTA, Feb. 8 /PRNewswire-FirstCall/ -- Delta Air Lines (NYSE: DAL) today extended the ability for customers whose flight plans may be affected by severe winter weather across the U.S. Mid-Atlantic, Ohio Valley and Northeast to make one-time changes to their travel schedules without fees through Friday, Feb. 12. The expanded weather advisory encourages customers in 12 states and the District of Columbia to consider postponing or re-routing their travel without penalty to avoid possible inconvenience.

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Customers booked on Delta-ticketed flights to, from or through the following states from Feb. 5-12 may make a one-time change to their travel schedule without fees if tickets are changed by Feb. 13, 2010.

Connecticut
District of Columbia
Maryland
Massachusetts
Michigan
New Jersey
New York
North Carolina
Ohio
Pennsylvania
Rhode Island
Virginia
West Virginia

Delta will proactively reduce flight schedules to and from affected airports to minimize delays during the storm, including at its hubs in Cincinnati, Detroit and New York-JFK.

Travel for changed itineraries must begin by Feb. 13, 2010, and changes to origin and destination may result in a fare increase. Any fare difference between the original ticket and the new ticket will be collected at the time of rebooking. Customers whose flights are cancelled may request refunds.

Delta will continue to monitor the weather situation and provide the latest weather updates at delta.com.

SOURCE Delta Air Lines