Delta Connection Breaks Record for No-Cancel Streak

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May 26, 2016, 11:30 ET

ATLANTA, May 26, 2016 /PRNewswire/ -- In a month of almost constant Delta mainline operational performance records, the six regional carriers of Delta Connection added their own record: nearly eight days without a cancellation, their best-ever completion factor streak. The milestone beat out their previous record by almost three days.

For more than 17,000 operations, Compass Airlines, Endeavor Air, ExpressJet Airlines, GoJet Airlines, Shuttle America and SkyWest Airlines flew as scheduled, not canceling for any reason, including maintenance, weather, air traffic control or other circumstances both in and out of the carriers' control.

The streak ended only after a flight from D.C.'s Reagan National to New York's LaGuardia was canceled due to inclement weather Tuesday evening.

"The momentum has been incredible at our Delta Connection affiliates as they continue to break operational records, delivering to our customers a mainline-like experience," said Erik Snell, Vice President—Delta Connection. "This latest cancel-free run is just the beginning as our regional partners continue to find opportunities to drive an even more consistently reliable operation."

The solid performance was matched by a Delta mainline completion factor streak—currently in its 16th day—bringing the combined mainline and Delta Connection cancel-free operation to 26 so-called Brand Perfect Days, already more than doubling last year's total of 11.

It's a record for Delta Connection and for the entire regional airline industry which has as of late been improving operationally—following closely behind Delta's own mainline record-setting on-time and completion factor performance.

In February, Delta Connection set a record of three days without a cancellation, flying more than 7,250 flights during a roughly 88-hour period. Cancellations across the board are down year-over-year with 2016 performance well-surpassing last year's.

About Delta

Delta Air Lines serves nearly 180 million customers each year. In 2016, Delta was named to Fortune's top 50 Most Admired Companies in addition to being named the most admired airline for the fifth time in six years. Additionally, Delta has ranked No.1 in the Business Travel News Annual Airline survey for an unprecedented five consecutive years. With an industry-leading global network, Delta and the Delta Connection carriers offer service to 330 destinations in 61 countries on six continents. Headquartered in Atlanta, Delta employs nearly 80,000 employees worldwide and operates a mainline fleet of more than 800 aircraft. The airline is a founding member of the SkyTeam global alliance and participates in the industry's leading transatlantic joint venture with Air France-KLM and Alitalia as well as a joint venture with Virgin Atlantic. Including its worldwide alliance partners, Delta offers customers more than 15,000 daily flights, with key hubs and markets including Amsterdam, Atlanta, Boston, Detroit, Los Angeles, Minneapolis/St. Paul, New York-JFK and LaGuardia, London-Heathrow, Paris-Charles de Gaulle, Salt Lake City, Seattle and Tokyo-Narita. Delta has invested billions of dollars in airport facilities, global products and services, and technology to enhance the customer experience in the air and on the ground. Additional information is available on the Delta News Hub, as well as delta.com, Twitter @DeltaNewsHub, Google.com/+Delta, Facebook.com/delta and Delta's blog takingoff.delta.com.