Deloitte Certified by SAP as a Provider of Application Management Services

News provided by

Jan 06, 2011, 05:32 ET

NEW YORK, Jan. 6, 2011 /PRNewswire/ -- Deloitte announced today it has been certified by SAP AG as a certified provider of application management services (AMS). Deloitte received this certification from SAP for its ability to deliver application management services with high-quality.

Application management services have become increasingly important for customers to help ensure high-quality operations of their SAP solutions in a sustainable, cost-effective manner. To be able to easily identify and judge the capabilities of potential service providers in this area, SAP developed a certification program for existing service providers that deliver application management services for SAP solutions. The certification focuses on effective practices and procedures for full lifecycle application management services engagements, including phases and activities such as assessment, scoping, design, set up of operations, hand over to production, and optimization.

"This certification provides Deloitte recognition within the marketplace for our commitment to providing leading application management services and further reinforces our position as a leading provider of SAP services across the entire application lifecycle," said Larry Calabro, principal, Deloitte Consulting LLP and AMS US service line lead. "These services have been targeted as a strategic growth area for Deloitte, and we continue to invest in tools and methodologies that challenge the normal delivery model of maintenance services – with a focus on cost effective application optimization."

To become an SAP-certified provider of application management services, Deloitte demonstrated capabilities in the following areas:

The breadth of its application management service offerings across technologies, industries and regions
The technical depth and knowledge of its application management services practitioners
The consistent use of established tools and governance to manage key application management processes, such as incident management, problem management and change management
A demonstrated methodology to effectively manage and improve application management services for its clients
A demonstration of proprietary tools and accelerators for application management, such as resource estimating and process flows

"Achieving this certification from SAP confirms Deloitte's capabilities to provide professional application management services to SAP customers and denotes an important extension of our collaborative relationship," said Michael Ressemann, global head of Outsourcing Services and Solution Delivery, SAP AG. "We believe customers will benefit from Deloitte's broad experience with SAP solutions, which can help them in their efforts to achieve the operational efficiencies needed to remain competitive, aligning business objects with the SAP application portfolio, leading to increased ROI from existing investments."

"This certification builds on the achievements of our more than 20 year relationship with SAP," said Bill Allison, principal, Deloitte Consulting LLP and SAP practice lead in the U.S. "A goal of our longstanding alliance is to drive business value by helping companies transform ways in which they do business, and our application management services are designed to do just that."

As used in this document, "Deloitte" means Deloitte LLP and its subsidiaries of Deloitte LLP. Please see www.deloitte.com/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All services are provided within the rules and regulations applicable to the practice of public accounting.

SAP and all SAP logos are trademarks or registered trademarks of SAP AG in Germany and in several other countries.

All other product and service names mentioned are the trademarks of their respective companies.

SAP Forward-looking Statement

Any statements contained in this document that are not historical facts are forward-looking statements as defined in the U.S. Private Securities Litigation Reform Act of 1995. Words such as "anticipate," "believe," "estimate," "expect," "forecast," "intend," "may," "plan," "project," "predict," "should" and "will" and similar expressions as they relate to SAP are intended to identify such forward-looking statements. SAP undertakes no obligation to publicly update or revise any forward-looking statements. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations The factors that could affect SAP's future financial results are discussed more fully in SAP's filings with the U.S. Securities and Exchange Commission ("SEC"), including SAP's most recent Annual Report on Form 20-F filed with the SEC. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates.

SOURCE Deloitte