Deloitte Announces New Approach to EHR Implementation and Support

Evergreen strives to deliver improved quality and efficiency as health systems move to value-based care

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Feb 10, 2015, 10:15 ET

NEW YORK, Feb. 10, 2015 /PRNewswire/ -- Today Deloitte announces Evergreen, a new approach to electronic health records (EHR) implementation and maintenance designed to help reduce hospital system IT costs as health care moves to a value-based model more reliant on clinical and enterprise data.

Evergreen may help health systems save up to 30 percent on EHR operating costs by using a global staffing model and a standardized design that works to improve clinical optimization. Evergreen also leverages Deloitte's acclaimed cyber risk services in providing advanced levels of data security and compliance.

In addition to supporting large providers and academic health centers, Evergreen may especially benefit mid-sized health care systems looking for more EHR innovation and efficiency as they move to a new environment marked by declining reimbursements and a focus on quality outcomes.

According to Mitch Morris, principal, Deloitte Consulting LLP, and Deloitte's global health care leader, Evergreen's potential savings will enable providers to put more capital back into caring for their communities. "Evergreen offers an innovative approach to achieving the expected benefits of clinical and revenue management systems in a post-reform world," said Morris. "It can provide clinicians with the software applications they prefer while supporting the clinical and financial results that health systems are looking to achieve."

Evergreen is modeled after Deloitte's mature services approach developed for Catholic Health Initiatives' Epic deployment, and it builds upon Deloitte's extensive history in managing other application management services engagements. In addition to the core EHR benefits, Evergreen leverages Deloitte's advanced analytics and reporting capabilities, which can improve clinical performance by gleaning insights from clinical and financial data. It also wraps clinical transformation and workflow optimization into the approach.

"Evergreen draws upon Deloitte's world-class capabilities in strategy, consulting and application management services," said Tim Smith, principal, Deloitte Consulting LLP, and leader of Deloitte's health care technology practice. "It brings the enterprise-wide view that organizations may need in retooling their cultures around a greater use of data."

Catholic Health Initiatives is the first provider to implement the full Evergreen approach. The company said Evergreen is increasing its ability to capture, analyze and share information, which will help position the organization as a leader in the areas of evidence-based medicine and care coordination.

"Evergreen is part of our vision to become a forerunner as health care moves to a value-based model," said Michael O'Rourke, chief information officer at CHI. "It will enhance our ability to deliver the right treatments to the right patients at the right time, with improved quality and reduced costs."

Morris commented that there is "tremendous" market potential for Evergreen. "Health care is an industry looking for tools and direction on how to make the transition to population health," he said. "We anticipate that providers in the U.S. and abroad will be very receptive to an approach that makes EHRs more relevant to their missions."

About Deloitte's Life Sciences and Health Care Practice

Deloitte's life sciences and health care practice brings fresh insight to clients and industry stakeholders. Deloitte offers a distinctive menu of professional services delivered in an integrated approach designed to address all segments of the health plan, health care providers and life sciences industries. For more information, visit www.deloitte.com/us/healthsciences.

As used in this document, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. Certain services may not be available to attest clients under the rules and regulations of public accounting.

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