SAN CLEMENTE, Calif., Oct. 8, 2013 /PRNewswire/ -- Leading auto dealer CRM, DealerSocket (DealerSocket.com), is happy to announce they have integrated with Development Systems Group, Inc. (DMT) RAPID! Response for processing dealership leads on behalf of the DealerSocket user. RAPID! Response sends out the first response to online leads, ensuring the lead is not lost. Leads are then sent to the user through DealerSocket, creating Sales Events.
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"I am very pleased to offer this integration to our users," said Brad Perry, DealerSocket co-founder and CTO. "DMT's RAPID! Response will be a valuable asset for dealers, ensuring they don't miss out on internet lead first-response follow-ups."
RAPID! Response consolidates online leads from numerous sources and delivers them to a salesperson's desktop or smartphone. The tool contains three powerful aspects: quick direction of leads to the salesperson; professional response messages; and real-time reporting on response quality and speed.
For more information about DealerSocket and the RAPID! Response integration for processing dealership leads, please visit DealerSocket.com, or call (877) 888-8048.
ABOUT DEALERSOCKET
Since 2001, DealerSocket has provided the automotive industry with the most comprehensive Customer Relationship Management (CRM) and training solutions available, allowing auto dealers to save time and money, and improve sales staff effectiveness, with one consolidated product. With the power to manage sales, service, CSI, marketing and training, DealerSocket is the complete source for all customer-facing automotive dealership departments.
DealerSocket's core CRM is enhanced by a powerful, customer-facing Mobile Portal application to keep in contact with customers and prospects via all mobile devices, a data-mining tool called RevenueRadar, an online process-training university called CarMind and an efficient CallCenter solution. These products can be used alone or in conjunction with the core CRM solution to provide an end-to-end marketing and revenue-producing engine. More than 140,000 users at over 3,500 auto dealerships throughout the U.S. and Canada now leverage DealerSocket's automotive CRM solution to optimize and manage marketing activities, sales processes, customer satisfaction and retention and service-department operations. For more information, call 877-888-8048, email [email protected], visit DealerSocket.com, like us at Facebook.com/DealerSocketCRM, or follow us on Twitter at @DealerSocketCRM.
SOURCE DealerSocket
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