CVS Health Receives URAC Accreditation for Mail Service Pharmacy

"At CVS Health, we are pleased to receive accreditation from URAC, which underscores our commitment to providing high quality mail pharmacy services to our millions of members who utilize this important pharmacy distribution channel," said Jonathan Roberts, President of CVS Caremark. "Mail service pharmacy provides our members with a convenient way of getting their prescriptions and also encourages medication adherence, which is especially important for those with chronic conditions requiring maintenance medications."

Mail Service Pharmacy is generally used by patients who require maintenance medications for chronic conditions and receive their maintenance medications in dosages of 90 day supplies or longer. URAC's Mail Service Pharmacy Accreditation standards cover core organizational quality, customer service, communications and disclosure, drug utilization management, pharmacy operations, and a process for mail service outcomes measurement and quality improvement.

"By applying for and receiving URAC accreditation, CVS Health has demonstrated a commitment to quality healthcare," said URAC President and CEO Kylanne Green. "Quality healthcare is crucial to our nation's welfare and it is important to have organizations that are willing to measure themselves against national standards and undergo rigorous evaluation by an independent accrediting body."

The URAC accreditation process demonstrates a commitment to quality services and serves as a framework to improve business processes through benchmarking organizations against nationally recognized standards. The URAC standards development process is consensus driven, with industry experts serving as volunteers to establish and revise appropriate industry benchmarks.

About URAC
URAC, an independent, nonprofit organization, is a well-known leader in promoting healthcare quality through its accreditation, education, and measurement programs. URAC offers a wide range of quality benchmarking programs and services that model the rapid changes in the healthcare system and provide a symbol of excellence for organizations to validate their commitment to quality and accountability. Through its broad-based governance structure and an inclusive standards development process, URAC ensures that all stakeholders are represented in establishing meaningful quality measures for the entire healthcare industry. For more information, visit www.urac.org.  

About CVS Health
CVS Health is a pharmacy innovation company helping people on their path to better health. Through its approximately 9,600 retail pharmacies, more than 1,100 walk-in medical clinics, a leading pharmacy benefits manager with more than 75 million plan members, a dedicated senior pharmacy care business serving more than one million patients per year, and expanding specialty pharmacy services, the Company enables people, businesses and communities to manage health in more affordable and effective ways. This unique integrated model increases access to quality care, delivers better health outcomes and lowers overall health care costs. Find more information about how CVS Health is shaping the future of health at https://www.cvshealth.com.

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SOURCE CVS Health

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