Customers Continue to Recommend Trapeze Networks for High Quality Solutions and Service
Survey Reveals Ease-of-use, Quality, and Features Top Wi-Fi Wish List
PLEASANTON, Calif., March 31 /PRNewswire/ -- Trapeze Networks, a Belden Brand (NYSE: BDC) and leader in enterprise wireless LAN equipment and management software, today released the results from its 2009 U.S. and Europe/Middle East and Africa (EMEA) annual customer assurance survey. Giving Trapeze high marks for customer support and product quality, customers overwhelmingly say they would recommend the company and its solutions to others.
"We are proud that Trapeze has reached this level of customer satisfaction and earned our customers' trust as a valued partner," said Dhrupad Trivedi, president of Trapeze Networks. "Trapeze will continue to work closely with customers to build reliable, integrated and full-featured wireless solutions that enable new applications and helps them run their businesses better."
Survey Results Summary
91% U.S. and 92% EMEA customers polled would recommend Trapeze and its products, whereas 98% U.S. and 96% EMEA customers polled scored Trapeze as excellent, above average, and average in overall quality compared to other vendors. When choosing a wireless LAN solution for their organization, Trapeze Networks' customers ranked ease-of-use, quality, and features as the most important factors to consider.
Sample Comments from Respondents
- "The Trapeze sales and support teams are some of the best in the industry. They are attentive to our needs in the healthcare industry and have become valued business partners."
- "Best enterprise-class WLAN solution I've seen so far in the industry and the easiest to use of all applications I've been involved with. We recommend Trapeze to others we talk to regarding this solution."
- "RingMaster® does what your competitors wish they could."
- "Trapeze seems dedicated to being on the forefront of wireless technologies."
The survey polled more than 350 C-level executives and IT managers that use Trapeze solutions at corporations, as well as partners in the U.S. and EMEA regions. The survey comprised multiple choice and essay questions. None of the survey respondents received any remuneration for their participation.
About Trapeze Networks
Trapeze Networks, a Belden Brand, is a leader in enterprise wireless LAN equipment and management software. Trapeze Networks was the first company to introduce NonStop Wireless Networking that delivers unmatched reliability to the enterprise wireless LAN and its solutions are optimized for companies requiring mobility and high bandwidth such as healthcare, education and hospitality. Trapeze delivers Smart Mobile™, providing scalable wireless LANs for applications such as voice over Wi-Fi, location services, and indoor/outdoor connectivity.
SOURCE Trapeze Networks
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