CRMLS Adds RealSatisfied to the CRMLS Association Product Co-Op, Providing Easy Access to the Leading Customer Satisfaction Platform

News provided by

Jul 18, 2017, 11:00 ET

SAN DIMAS, Calif., July 18, 2017 /PRNewswire/ -- CRMLS and RealSatisfied announced today that CRMLS participating Associations will be offered access to the RealSatisfied Customer Satisfaction Platform through the CRMLS Association Product Co-Op. RealSatisfied empowers agents to collect feedback on their performance and testimonials for online marketing.

The CRMLS Association Product Co-Op gives Associations control over the type and variety of products that they offer to members at an Association level. Associations benefit from the reduced product license rates negotiated by CRMLS, and CRMLS contributes toward the cost of products offered through the Co-Op.

"Knowing which clients are going home happy and which ones need more communication is a major benefit to our members," said CRMLS CEO Art Carter. "We're confident that RealSatisfied will help members manage their client relationships better than ever before."

"When CRMLS approached us about inclusion in the CRMLS Association Product Co-Op, it made perfect sense. It allows both CRMLS and RealSatisfied to provide considerable value to CRMLS Associations and Agent Members," said Mike Arnold, who manages Strategic Partnerships for RealSatisfied and Placester.

RealSatisfied, a division of Placester, is a performance evaluation and customer satisfaction platform designed exclusively for the real estate industry. At the close of a transaction, it sends customer satisfaction surveys on behalf of agents to both home buyer and seller clients. In addition, client testimonials collected through these surveys can be published via Realtor.com, on social media, and on agent websites with plug-ins via the RSS feed. RealSatisfied currently has over 150,000 real estate professionals using the platform to gauge customer satisfaction and collect valuable business intelligence.

About California Regional MLS

California Regional MLS is the nation's largest and most recognized subscriber-based MLS, dedicated to servicing over 82,000 real estate professionals from 32 Associations, 3 Boards of REALTORS® and 1 MLS. CRMLS is the industry powerhouse and thrives on providing the most relevant products and services to its subscribers. For more information on CRMLS visit www.crmls.org.

About RealSatisfied

Based in Sydney, Australia, with operations in Australia, United States, and Canada, RealSatisfied is the premier third party customer satisfaction and performance evaluation platform built specifically for the real estate industry. Founded in 2010, RealSatisfied provides a turnkey solution to enable real, actionable feedback and performance ratings from clients. To learn more about RealSatisfied, visit www.realsatisfied.com. RealSatisfied is a division of Placester Inc. Learn more at www.placester.com.

SOURCE California Regional MLS