Crawford Names Laytin Vice President of Western Region Claims Operations

ATLANTA, May 12 /PRNewswire-FirstCall/ -- Crawford & Company (NYSE: CRDA; CRDB), the world's largest independent provider of claims management solutions, has named Bentley R. Laytin vice president, western regional manager for U.S. Property & Casualty operations, effective immediately.

Laytin has worked his entire 14-year career in the insurance industry with Crawford, and has served in positions of increasing responsibility since being hired as a multi-line claims adjuster in 1996. Most recently, he was service center director of U.S. Property & Casualty operations in South Florida, managing the Company's Miami office. He also served as service center manager in Albuquerque, N.M.; branch supervisor in Brea, Calif.; and adjuster in charge in Flagstaff, Ariz.

As a manager and director, Laytin has a track record of growing revenue, providing quality services and successfully managing branch finances. The South Florida area achieved the Company's highest quality score in 2009. Laytin also was the first manager to win the Company's Circle of Excellence award three times in two different locations, achieving the honor twice in Albuquerque and once in Miami with his teams. Crawford established the Circle of Excellence award in 2005 to recognize outstanding performance in field operations.

"With his skills as both a manager and adjuster, Bentley has provided quality services that have contributed significantly to customer satisfaction, client acquisition and retention," said Philip G. Porter, senior vice president, U.S. Property & Casualty. "We are looking forward to his continued success in his new and expanded role."

About Crawford

Based in Atlanta, Georgia, Crawford & Company (www.crawfordandcompany.com) is the world's largest independent provider of claims management solutions to the risk management and insurance industry as well as self-insured entities, with a global network of more than 700 locations in 63 countries. The Crawford System of Claims Solutions(SM) offers comprehensive, integrated claims services, business process outsourcing and consulting services for major product lines including property and casualty claims management, workers compensation claims and medical management, and legal settlement administration. The Company's shares are traded on the NYSE under the symbols CRDA and CRDB.

SOURCE Crawford & Company