Crawford Launches Global Technical Services in Mexico

ATLANTA and MEXICO CITY, June 19, 2012 /PRNewswire/ -- Crawford & Company (NYSE: CRDA; CRDB), the world's largest independent provider of claims management solutions, has formally launched its Global Technical Services (GTS(SM)) division in Mexico to more effectively manage large and complex claims from the growing insurance market in the region.

"We are seeing significant growth in Mexico and throughout Latin America, and we are formalizing our GTS presence in the country to better serve our clients," said Mauricio Alonso, chief executive officer of Crawford's Latin American and Caribbean operations. "Our loss adjusters have the experience and industry focus to evaluate, assess and mitigate damages as quickly as possible. In addition, we can draw on all our GTS resources in the region and around the world to ensure that our clients' needs are met."

Crawford & Company de Mexico SA de CV, Crawford's arm in Mexico and one of the largest independent loss adjusters in the country, recently marked the GTS launch with a conference for the insurance and reinsurance market held at the Club France in Mexico City. About 150 senior executives from the Company and guests from Mexico, Brazil, Central America, the United Kingdom and the United States participated in the event.

"This event clearly demonstrates our commitment to exceeding our clients' expectations in handling major, complex claims for the local and international insurance and reinsurance markets," said Eduardo Kimsi, Crawford's managing director in Mexico. "We believe that it helps reinforce our position as a leader in claims management in Mexico and look forward to continuing to improve the services we offer."

The conference featured several presentations on Crawford capabilities. Mike Skingsley, head of international construction for GTS and liaison for Crawford's Latin American operations in the London market, discussed international construction and engineering losses.

Also presenting were GTS Senior Vice President Andries Willemse, who spoke about Crawford's response to last year's catastrophes in Japan and Thailand, and Executive General Adjuster Marc Godfrey, who discussed renewable energy. Kimsi gave a presentation on handling catastrophic claims for government entities and also gave an overview of operations in the country.

To more effectively coordinate large loss adjusting services in Latin America, Crawford recently established six GTS hubs in the region. In addition to Mexico City, those hubs are located in Buenos Aires, Argentina; Sao Paulo, Brazil; Santiago, Chile; Panama City, Panama; and Lima, Peru.

GTS is Crawford's definitive solution for large, complex claims, providing the highest level of world-class talent in the industry's largest network to strategically manage losses around the globe. With nearly 500 of the world's most experienced senior adjusters and industry specialists operating from 144 locations worldwide, GTS assists all major stakeholders with strategic loss management during significant claims.

Most recently, GTS adjusters have been deployed to assist with fire and flood losses in Australia, earthquake claims in New Zealand and Japan, and flood losses in Thailand.

About Crawford
Based in Atlanta, Ga., Crawford & Company (www.crawfordandcompany.com) is the world's largest independent provider of claims management solutions to the risk management and insurance industry as well as self-insured entities, with an expansive global network serving clients in more than 70 countries. The Crawford System of Claims Solutions(SM) offers comprehensive, integrated claims services, business process outsourcing and consulting services for major product lines

including property and casualty claims management, workers compensation claims and medical management, and legal settlement administration. The Company's shares are traded on the NYSE under the symbols CRDA and CRDB.

SOURCE Crawford & Company