Crawford Establishes New GTS(SM) Team to Serve Latin American Clients

ATLANTA, May 13, 2011 /PRNewswire/ -- Crawford & Company (NYSE: CRDA; CRDB), the world's largest independent provider of claims management solutions, has established a team of Global Technical Services (GTS) managers and offices in Latin America to more effectively serve large and complex claims from the growing insurance market in the region.

"We are seeing significant growth in Latin America, including more involvement by insurers and reinsurers in the London market, and expect that growth to continue due to economic advances in the region," said Kevin B. Frawley, chief executive officer, Property & Casualty - Americas. "To serve clients in this growing area, we believe that coordination of services, communication and interaction among our resources in Latin America, the United States and the U.K. will be critical."

Under the joint direction of Bill Johnstone, senior vice president of GTS in the Americas, and Mauricio Alonso, senior vice president for Latin American and Caribbean operations for Crawford, offices in the following locations serve as GTS hubs in Latin America:

• Argentina – Buenos Aires
• Brazil – Sao Paulo
• Chile – Santiago
• Mexico – Mexico City
• Panama – Panama City
• Peru – Lima

GTS professionals coordinating operations are: Ruben Quilindro, GTS manager in Argentina; Marc Godfrey, GTS manager in Brazil; Gustavo Soto, GTS manager in Chile; Juan Fry, GTS manager in Peru; Tom Dawson, director of Crawford's Caribbean region; Eduardo Kimsi, general manager for Crawford claim operations in Mexico; Domingo Salerno, a GTS executive general adjuster in the United States; Andrew Neale, head of international property claims in the U.K.; and Mike Skingsley, executive general adjuster and head of international construction in the U.K.

GTS is Crawford's definitive solution for large, complex claims, providing the highest level of world-class talent in the industry's largest network to strategically manage losses around the globe. With nearly 500 of the world's most experienced senior adjusters and industry specialists operating from 144 locations worldwide, GTS assists all major stakeholders with strategic loss management during significant claims. Most recently, GTS adjusters have been deployed to assist with fire and flood losses in Australia and earthquake claims in New Zealand and Japan.

About Crawford

Based in Atlanta, Ga., Crawford & Company (www.crawfordandcompany.com) is the world's largest independent provider of claims management solutions to the risk management and insurance industry as well as self-insured entities, with an expansive global network serving clients in more than 70 countries. The Crawford System of Claims Solutions(SM) offers comprehensive, integrated claims services, business process outsourcing and consulting services for major product lines including property and casualty claims management, workers compensation claims and medical management, and legal settlement administration. The Company's shares are traded on the NYSE under the symbols CRDA and CRDB.

SOURCE Crawford & Company

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