CPSC Warns Consumers Not to Charge or Use New High-Tech X1-5 Hoverboards Due to Fire Hazard

WASHINGTON, Feb. 11, 2020 /PRNewswire/ -- www.cpsc.gov/Newsroom/News-Releases/2020/CPSC-Warns-Consumers-Not-to-Charge-or-Use-New-High-Tech-X1-5-Hoverboards-Due-to-Fire-Hazard

The U.S. Consumer Product Safety Commission (CPSC) is warning the public that the New High-Tech Enterprise Company Inc. X1-5 hoverboard's lithium ion batteries can overheat, posing a fire hazard that can lead to smoke inhalation or other serious injuries, including death.

The New High-Tech Enterprise Company Inc. X1-5 hoverboard was sold to consumers online at www.nhthoverboard.com, www.Amazon.com, and at www.ewheelsusa.com/hoverboard/.  CPSC is aware of one report of an X1-5 hoverboard overheating and smoking.  Although the X1-5 bears a UL mark, the product is no longer UL-listed and a sample tested by CPSC did not conform to UL2272.

Hoverboards should be compliant with the UL2272 safety standard.  CPSC continues to urge consumers to look for the UL mark on hoverboards.

CPSC has asked New High Tech Enterprise Company Inc. to recall the product, but the company has refused to do so.  Therefore, at this time, CPSC is warning consumers not to charge or use X1-5 hoverboards.

A white label on the bottom of the hoverboard states: "Model: X1-5" and "Product Name: Balance Scooter."  A holographic UL label is also on the bottom of the hoverboard.

Consumers should report any incidents with this or other consumer products to CPSC at www.SaferProducts.gov.  

About U.S. CPSC
The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products under the agency's jurisdiction.  Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually.  CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard.  CPSC's work to ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters and household chemicals – contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.

Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.

For more lifesaving information, follow us on Facebook, Instagram @USCPSC and Twitter @USCPSC or sign up to receive our e-mail alerts.  To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC's Hotline at 800-638-2772 or teletypewriter at 301-595-7054 for the hearing impaired.

CPSC Consumer Information Hotline
Contact us at this toll-free number if you have questions about a recall:
800-638-2772 (TTY 301-595-7054)
Times: 8 a.m. – 5:30 p.m. ET; Messages can be left anytime
Call to get product safety and other agency information and to report unsafe products.

Media Contact
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Phone: 301-504-7908
Spanish: 301-504-7800

Release Number: 20-065

SOURCE U.S. Consumer Product Safety Commission

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http://www.cpsc.gov