Cox Delivers Faster Speeds and New Ultimate Internet to Hampton Roads

Customers Have More Broadband Options with Speeds up to 50 Mbps

Cox Business Also Adds Internet Speed Increases

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Mar 29, 2010, 06:00 ET

CHESAPEAKE, Va., March 29 /PRNewswire/ -- Cox Communications has launched Ultimate Cox High Speed Internet in Hampton Roads. Powered by the strength of DOCSIS 3.0 technology, Ultimate Internet offers customers some of the fastest broadband speeds in the marketplace, with downloads up to 50 Mbps and uploads up to 5 Mbps. DOCSIS 3.0 is a cable-exclusive technology that allows providers to combine Internet channels in a new way to offer even faster speeds and more robust features.

"We've listened to our customers, and they continue to tell us that speed and reliability are among the main reasons they choose their Internet service provider, so Cox has invested heavily in our network to ensure we continue to deliver on our commitment," said Gary McCollum, Cox Senior Vice President and General Manager.

In addition to base download speeds up to 50Mbps, Cox Ultimate Internet comes with a free feature called PowerBoost®, which provides a temporary extra burst of speed for file downloads and uploads when there's extra capacity available on the network. That means customers can actually experience downloads up to 55Mbps.

"With more households adopting new Internet connected devices and more people in the home utilizing the Internet simultaneously, watching videos online, downloading music, gaming and working from home, speed makes a huge difference in the quality of experience. Ultimate Internet helps Cox customers get more out of what they're into by doing all these things and serving all devices in record time," said Jeremy Bye, Cox Vice President Network Operations.

Cox recently increased speeds of other packages for the 6th time in as many years. Premier Internet service increased from 20 Mbps download speed to 25 Mbps and Preferred Internet increased from 10 Mbps to 15 Mbps. Customers on these services received the faster speeds automatically and at no increase in price.

While Cox's Ultimate Internet is designed with the high-demand user in mind, Cox continues to offer several other levels of Internet service, for everyone from the casual e-mail user to the avid music fan who enjoys downloading the latest hits. And no matter which package the customer selects, Cox offers award-winning technical support and important safety features such as the free Cox Security Suite powered by McAfee. More information about Cox High Speed Internet is available at www.cox.com/highspeedinternet.

Cox Business Launches 50 Mbps Internet Tier

Cox Business Internet also offers a new speed tier targeted to business customers in Hampton Roads. This new premium package for business customers includes download speeds up to 50 Mbps and upload speeds up to 5 Mbps. It is the newest option for business owners with a greater need for faster Internet speeds. While Cox Business offers several fiber-based dedicated data solutions with higher speeds, the 50/5Mbps solution provides an additional option for small to medium size business operations. Free Online Backup and Storage also is provided through Cox Business.

For more information, contact Felicia Blow at (757) 222-8432 or [email protected].

About Cox Communications:

Cox Communications is a broadband communications and entertainment company, providing advanced digital video, Internet, telephone and wireless services over its own nationwide IP network. The third-largest U.S. cable TV company, Cox serves 6.2 million residences and businesses. Cox Business is a facilities-based provider of voice, video and data solutions for commercial customers and Cox Media is a full-service provider of national and local cable spot and new media advertising. Cox is known for pioneering efforts in cable telephone and commercial services, industry-leading customer care and its outstanding workplaces. For six years, Cox has been recognized as the top operator for women by Women in Cable Telecommunication; for four years, Cox has ranked among DiversityInc's Top 50 Companies for Diversity; and the company holds a perfect score in the Human Rights Campaign's Corporate Equality Index. More information about Cox Communications, a wholly owned subsidiary of Cox Enterprises, is available at www.cox.com and www.coxmedia.com.

® DOCSIS is a registered trademark of CableLabs. Used with permission.

® PowerBoost is a registered trademark of Comcast Corporation. Used with permission.

SOURCE Cox Communications