Cox Business Internet Provides Managed Services, Addresses Broader IT Needs

Service includes higher storage capacity, premium security and business-class email

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Nov 01, 2010, 09:55 ET

ATLANTA, Nov. 1, 2010 /PRNewswire/ -- Cox Business announced today that its Internet product has been enhanced with new managed services to address the broader IT needs of small and medium businesses. The new capabilities include business-class backup, security and email.

According to industry reports, 93 percent of companies that experience significant data loss close within five years and one out of 12 new hard drives crash within two years. Businesses can expect one out of 300 spam emails (approximately 179 billion per day) to contain a virus.

"Defending corporate data is a greater challenge for small and medium businesses with limited IT staffs and budget," said Kristine Faulkner, vice president of product development and management, Cox Business. "Cox Business Internet's new features help customers manage critical information and mitigate data-compromising events."

Cox Business launched Cox Business Online Backup and Cox Business Security Suite earlier this year in all markets, included with Cox Business Internet speeds of 5, 10, 15, 25, 50 Mbps. The services were recently enhanced to address the growing data management requirements among customers and the Cox Business Internet complimentary email platform was upgraded to provide more business features.

Online Backup provides offsite management of mission critical data in a secure Mozy™ facility. The included storage amount for Cox Business Internet customers has increased to 25 GB with 15 Mbps service and faster or 10 GB with slower speeds. Additional storage capacity can be purchased for customers with greater needs.

The company's Security Suite is powered by McAfee SAAS security technology and safeguards business software and data from online threats. The service enhancements include:

Upgraded firewall, anti-virus
Administrator scheduling – ability to select time/day for multiple PC upgrades
Multi-browser support - Internet Explorer, Mozilla Firefox, Chrome, Safari
25 PC licenses with 15 Mbps service and faster, 10 PC licenses with slower speeds, additional licenses available for a fee

Cox Business Email provides ease of use and tighter security with:

User friendly Web interface
Option to block email addresses/domains to reduce spam
Seamless access from a mobile device
Drag and drop message functionality
Stronger password requirements

To activate Cox Business Online Backup, Cox Business Security Suite and Cox Business Email, Cox Business Internet customers simply login to MyAccount, the Cox Business customer management portal.

In addition to managed services, all Cox Business Internet customers receive static or dynamic IP addresses, free access to 24/7 sports content at ESPN3 and PowerBoost™, a cable-exclusive technology that provides an extra burst of speed when it's needed.

View new Cox Business Internet TV advertising spots: back-up shirt, security dojo and monkey minions.

Cox Business provides voice, data and video services for nearly 250,000 small and regional businesses, including healthcare providers, K-12 and higher education, financial institutions and federal, state and local government organizations. According to Vertical Systems Group, Cox Business is the fourth largest provider of business Ethernet services in the U.S. based on customer ports and was ranked highest among small/midsize business data service providers in J.D. Power and Associates 2010 U.S. Major Provider Business Telecommunications Study(SM). Cox is currently the seventh largest voice service provider in the U.S. and supports more than 730,000 business phone lines. For more information about Cox Business, click here or call 1-800-396-1609.

About Cox Communications

Cox Communications is a broadband communications and entertainment company, providing advanced digital video, Internet, telephone and wireless services over its own nationwide IP network. The third-largest U.S. cable TV company, Cox serves more than 6 million residences and businesses. Cox Business is a facilities-based provider of voice, video and data solutions for commercial customers, and Cox Media is a full-service provider of national and local cable spot and new media advertising.

Cox is known for its pioneering efforts in cable telephone and commercial services, industry-leading customer care and its outstanding workplaces. For seven years, Cox has been recognized as the top operator for women by Women in Cable Telecommunications; for five years, Cox has ranked among DiversityInc's Top 50 Companies for Diversity, and the company holds a perfect score in the Human Rights Campaign's Corporate Equality Index. More information about Cox Communications, a wholly owned subsidiary of Cox Enterprises, is available at www.cox.com and www.coxmedia.com.

SOURCE Cox Communications