COVID-19 No Longer among Top Five Telehealth Diagnoses Nationally in September 2021

For Second Straight Month, National Telehealth Utilization Grew Two Percent in September 2021, according to FAIR Health's Monthly Telehealth Regional Tracker

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FAIR Health

Dec 06, 2021, 09:36 ET

NEW YORK, Dec. 6, 2021 /PRNewswire/ -- COVID-19 dropped out of the top five telehealth diagnoses nationally in September 2021, according to FAIR Health's Monthly Telehealth Regional Tracker. In August, COVID-19 had been among the top five telehealth diagnoses nationally and in every US census region except the Northeast. In September, the only region in which COVID-19 ranked in the top five was the Midwest. The data represent the privately insured population, including Medicare Advantage and excluding Medicare Fee-for-Service and Medicaid.

For the second straight month, national telehealth utilization, measured as a percentage of all medical claim lines,¹ grew by about two percent. Telehealth utilization rose nationally in September by 2.3 percent, increasing from 4.3 percent of medical claim lines in August to 4.4 percent in September, following a national rise of 2.4 percent in August. Telehealth utilization also grew in September in the Midwest and West, though there was no change in the South and a decrease in the Northeast.

From August to September 2021, mental health conditions, which remained the top-ranking telehealth diagnosis nationally and in every region, increased in percentage share of all telehealth claim lines nationally and in every region. This was a change from July to August 2021, when this diagnosis declined in percentage share of all telehealth claim lines nationally and in every region.

From August to September 2021, substance use disorders joined the top five telehealth diagnoses nationally, while rising from the fourth to third most common telehealth diagnosis in the Northeast. From August to September 2021, developmental disorders rose from fourth to third place in the top five telehealth diagnoses nationally. Similarly, this diagnosis rose in the rankings in every region except the South, where it was not among the top five in either August or September.

CPT^®2 90833, psychotherapy performed with evaluation and management visit, 30 minutes, joined the top five telehealth procedure codes by utilization nationally in September 2021. Ranking at number five, it displaced CPT 99441, physician telephone patient service, five to ten minutes of medical discussion. This was a reversal of August 2021, when CPT 99441 displaced CPT 90833 in the rankings.

About the Monthly Telehealth Regional Tracker
Launched in May 2020 as a free service, the Monthly Telehealth Regional Tracker uses FAIR Health data to track how telehealth is evolving from month to month. An interactive map of the four US census regions allows the user to view an infographic on telehealth in a specific month in the nation as a whole or in individual regions. Each infographic shows month-to-month changes in volume of telehealth claim lines, top five telehealth procedure codes and top five telehealth diagnoses (or diagnostic categories), along with that month's top five granular diagnoses within the most common diagnostic category.

FAIR Health President Robin Gelburd stated: "As the COVID-19 pandemic and telehealth utilization continue to evolve, FAIR Health's Monthly Telehealth Regional Tracker serves as a window into that evolution. This is one of the many ways we pursue our healthcare transparency mission."

For the Monthly Telehealth Regional Tracker, click here.

About FAIR Health
FAIR Health is a national, independent nonprofit organization that qualifies as a public charity under section 501(c)(3) of the federal tax code. It is dedicated to bringing transparency to healthcare costs and health insurance information through data products, consumer resources and health systems research support. FAIR Health possesses the nation's largest collection of private healthcare claims data, which includes over 35 billion claim records and is growing at a rate of over 2 billion claim records a year. FAIR Health licenses its privately billed data and data products—including benchmark modules, data visualizations, custom analytics and market indices—to commercial insurers and self-insurers, employers, providers, hospitals and healthcare systems, government agencies, researchers and others. Certified by the Centers for Medicare & Medicaid Services (CMS) as a national Qualified Entity, FAIR Health also receives data representing the experience of all individuals enrolled in traditional Medicare Parts A, B and D; FAIR Health includes among the private claims data in its database, data on Medicare Advantage enrollees. FAIR Health can produce insightful analytic reports and data products based on combined Medicare and commercial claims data for government, providers, payors and other authorized users. FAIR Health's systems for processing and storing protected health information have earned HITRUST CSF certification and achieved AICPA SOC 2 compliance by meeting the rigorous data security requirements of these standards. As a testament to the reliability and objectivity of FAIR Health data, the data have been incorporated in statutes and regulations around the country and designated as the official, neutral data source for a variety of state health programs, including workers' compensation and personal injury protection (PIP) programs. FAIR Health data serve as an official reference point in support of certain state balance billing laws that protect consumers against bills for surprise out-of-network and emergency services. FAIR Health also uses its database to power a free consumer website available in English and Spanish, which enables consumers to estimate and plan for their healthcare expenditures and offers a rich educational platform on health insurance. An English/Spanish mobile app offers the same educational platform in a concise format and links to the cost estimation tools. The website has been honored by the White House Summit on Smart Disclosure, the Agency for Healthcare Research and Quality (AHRQ), URAC, the eHealthcare Leadership Awards, appPicker, Employee Benefit News and Kiplinger's Personal Finance. FAIR Health also is named a top resource for patients in Dr. Marty Makary's book The Price We Pay: What Broke American Health Care—and How to Fix It and Dr. Elisabeth Rosenthal's book An American Sickness: How Healthcare Became Big Business and How You Can Take It Back. For more information on FAIR Health, visit fairhealth.org.

Contact:
Rachel Kent
Senior Director of Marketing, Outreach and Communications
FAIR Health
646-396-0795
[email protected]

¹ A claim line is an individual service or procedure listed on an insurance claim.
² CPT © 2021 American Medical Association (AMA). All rights reserved.

SOURCE FAIR Health