Costa Rica's ICE Selects Amdocs Network Planning Solution

ST. LOUIS, Oct. 25 /PRNewswire-FirstCall/ -- Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced that Instituto Costarricense de Electricidad (ICE), Costa Rica's national service provider of energy and telecommunications, has selected the Amdocs network planning solution to help further its goal of becoming a world-class agile operator.

The solution is designed to plan and roll out a "service-ready network" so as to avoid capacity shortfalls or network overbuilds. The "just-in-time" planning  process helps reduce capital and operating expenditure by deploying new resources only when needed. The solution's planning capabilities will allow ICE to capture multiple plans for current and future planned service updates and offerings. Capacity trending capabilities will allow the company to identify ahead of time when they will reach a certain threshold of network usage so that they can ascertain future capacity requirements and plan network resources accordingly.

By improving its network planning, ICE will be able to reduce the time needed to build out new networks in order to support new services, thereby speeding time to market for network-based services. The solution will also enhance ICE's flexibility in meeting customer demand for network-based services and improve the customer experience.

Amdocs will work on this project together with a consortium which includes GBM, IBM and GE Smallworld. Amdocs operational support systems (OSS) already support ICE's wireless and wireline networks.

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About Amdocs

Amdocs is the market leader in customer experience systems innovation. The company combines business and operational support systems, service delivery platforms, proven services, and deep industry expertise to enable service providers and their customers to do more in the connected world. Amdocs' offerings help service providers explore new business models, differentiate through personalized customer experiences, and streamline operations. A global company with revenue of $2.86 billion in fiscal 2009, Amdocs has approximately 18,000 employees and serves customers in more than 60 countries worldwide. For more information, visit Amdocs at www.amdocs.com.

Amdocs' Forward-Looking Statement

This press release includes information that constitutes forward-looking statements made pursuant to the safe harbor provision of the Private Securities Litigation Reform Act of 1995, including statements about Amdocs' growth and business results in future quarters. Although we believe the expectations reflected in such forward-looking statements are based upon reasonable assumptions, we can give no assurance that our expectations will be obtained or that any deviations will not be material. Such statements involve risks and uncertainties that may cause future results to differ from those anticipated. These risks include, but are not limited to, the effects of general economic conditions, Amdocs' ability to grow in the business segments it serves, adverse effects of market competition, rapid technological shifts that may render the Company's products and services obsolete, potential loss of a major customer, our ability to develop long-term relationships with our customers, and risks associated with operating businesses in the international market. Amdocs may elect to update these forward-looking statements at some point in the future, however the Company specifically disclaims any obligation to do so. These and other risks are discussed at greater length in the Company's filings with the Securities and Exchange Commission, including in our Annual Report on Form 20-F for the fiscal year ended September 30, 2009, filed on December 7, 2009 and in our quarterly 6-K forms furnished on February 8,  May 13 and August 9, 2010

SOURCE Amdocs

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