ROCHESTER, N.Y., March 31, 2016 /PRNewswire/ -- Coolfront Technologies/Profit Strategies Inc., and To Your Success announce integration of the zero-cost Coolfront Mobile App and eTouch platform. Both organizations serve the HVAC, plumbing and electrical industries, and this integration pairs the leader in flat-rate pricing, with the leader in customer experience strategy and solutions.
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Contractors using Coolfront Mobile to profitably price service and manage work orders on their smart devices can now seamlessly utilize eTouch on every service call to automate customer follow-up through email with embedded video and mobile-optimized surveys, while also driving 5-star customer reviews on critical sites such as Google and Yelp.
Contractors that combine flat-rate pricing with a strong customer-centric culture report higher profitability, customer satisfaction and loyalty. Thus the new alliance offers participating contractors a significant competitive advantage in their market.
"To Your Success and Coolfront share common values of integrity and delivering world-class products and customer service to home services contractors," says Derek LoVerde, Director of Sales & Marketing for To Your Success. "That's why we're excited to integrate our eTouch platform with the Coolfront Mobile App, to help contractors deliver not only clear, profitable pricing, but a better customer experience as well."
"We are pleased to partner with To Your Success and offer our mutual customers fully integrated products designed to deliver a better customer experience and superior results on each and every service call. The combination of Coolfront Mobile and the eTouch platform provides the 'best-in-class' flat rate pricing system combined with the 'best-in-class' customer satisfaction survey system. The combination offers service companies a winning combination," says Jim D'Amico, President of Coolfront Technologies.
Media Contact:
Kathryn Morrill
585-851-0117
SOURCE Coolfront Technologies
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