Combatting Burnout: How to Re-Engage Employees and Teams

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Dec 05, 2023, 10:10 ET

New C-Suite Intelligence podcast: The Miles Group's Courtney Hamilton and Christina Woodard discuss strategies to reconnect teams to their company, culture, and meaningful work

NEW YORK, Dec. 5, 2023 /PRNewswire/ -- "We are seeing a ton of burnout at all levels of the organization," says Courtney Hamilton, Managing Director of The Miles Group/TMG, a consulting firm that works closely with CEOs, leadership teams, and boards of major global corporations to create customized, world-class talent strategies. "Quality diminishes, productivity can tumble, and the ability to solve problems really suffers when burnout is unaddressed over time."

"Burnout has always been something that people have experienced regardless of how passionate they are about the work. But this lack of tethering is leading not only to disconnection from the people and the culture and the organization, but also from the meaning of the work," says Christina Woodard, Managing Director of TMG.

On today's C-Suite Intelligence podcast episode, "Re-Engaging Burned Out Employees," Hamilton and Woodard address the causes of burnout and the strategies to overcome it.

Increasing connectivity and touchpoints: "We're having fewer touchpoints because we're not in the office," says Hamilton. "By not having the connectivity outside of the Zoom screen, there is a fair amount lost." This includes disconnection from the work and strategy, and a lack of alignment, human connection, and context.

"Combating burnout is really about increasing the number of intentional and thoughtful touchpoints that you have throughout your organization," says Woodard. TMG suggests bringing people together with the use of "density days" at the office, having more town halls, and building two-way relationships with your team to increase engagement.

Deep team alignment and communication: "What contributes to burnout is that people don't understand why things are happening and they feel powerless. When you feel powerless, you feel disengaged," says Hamilton. "The more disengaged you are, the more you're burnt out. It's not always just about the volume of work that you have to do."

When teams come together, TMG advises assuring that it's high-impact and buttressed by strategy. "Part of the game here is overcommunication, consistency in communication, and delivering the same message in different ways so that people are able to hear it and receive it," says Woodard.

Ultimately, "it's critical for leaders to show people why their work matters, why the work of their organization matters, why the work of the team matters, and why the work that you as an individual are doing matters."

"Re-Engaging Burned Out Employees" is out now on Apple, Google, Spotify, TMG's website, or wherever you get your podcasts.

For more information, please contact executive producers Davia Temin or Trang Mar of Temin and Company at 212.588.8788 or [email protected].

About the C-Suite Intelligence podcast
CEOs running the world's top companies don't start out that way – they pull ahead of their peers with behaviors and practices that make them the "best of the best." Stephen Miles and the team at TMG coach some of the world's most successful executives, helping them continuously up their game even as business conditions grow more complex every day. Learn the secrets of the highest performers and use this intelligence to power your career. New episodes are released bi-weekly on Apple, Google, Spotify or wherever you get your podcasts.

About The Miles Group/TMG
TMG develops talent strategies for organizations, teams, and individuals – focusing on high-performance, world-class leadership. Through assessments and development, coaching, leadership transition planning, and organizational design, TMG helps clients cultivate exceptional talent from the C-suite to the next generation of leaders throughout the organization. Clients include many of the Fortune 100 as well as VC portfolio companies, firms in transition, and organizations around the globe and across industries. TMG has been featured in Harvard Business Review, The Wall Street Journal, Bloomberg, Forbes, Fortune, C-Suite, Entrepreneur, and Chief Executive. The firm is headquartered in New York City and operates globally. For more information, visit https://miles-group.com. Follow TMG on LinkedIn and X, and Stephen Miles on Forbes.