ColdSpark Wins Multiple Awards for Technical Communications Documentation

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Apr 05, 2010, 08:30 ET

SAN DIEGO, April 5 /PRNewswire-FirstCall/ -- ColdSpark™, a BakBone Software® company (OTC Bulletin Board: BKBO), and leader in next-generation enterprise messaging platform and infrastructure, today announced it won three awards for the Company's technical communications documentation from the Society for Technical Communication at the 2009 STC Philadelphia Metro technical communication competition.

News Highlights

ColdSpark's Rules-Based Message Routing (RBMR) Reference Guide entry earned both a Best of Show and a Distinguished Technical Communication award, and ColdSpark's MailFusion Help System earned a Distinguished Technical Communication award. The STC Philadelphia Metro Chapter received entries from 25 companies.
The Distinguished Technical Communication is the highest honor awarded in a category and Best of Show is the highest honor at the show.
The Society for Technical Communication competitions encourage and recognize excellence in online communication, technical art, and technical publications. The organization seeks to improve the quality and effectiveness of technical communication for audiences worldwide.

About ColdSpark's Rules-Based Message Routing (RBMR)

The Rules-Based Message Routing (RBMR) Reference Guide supports ColdSpark's SparkEngine, a scalable, high performance and extensible infrastructure that integrates carrier-grade mail transport capabilities with security, compliance, email processing, and management applications.

About ColdSpark's MailFusion

The ColdSpark MailFusion Help System supports ColdSpark MailFusion enabling global enterprises to leverage email for customer programs, providing the most advanced capabilities for enterprise email automation — message creation, list and content management, full message lifecycle tracking (sends, bounces, responses), high-performance delivery, deliverability optimization, as well as trust enhancement capabilities (authentication, encryption, policy).

About the Society for Technical Communication

With 14-thousand members worldwide, the Society for Technical Communication is an individual membership organization focused on advancing the arts and sciences of technical communication. Its members include technical writers, editors, graphic designers, multimedia artists, web and intranet page information designers, translators, and others whose work involves making technical information understandable and available to those who need it.

Quote

Ken Horner, senior vice president of Corporate Development and Strategy, ColdSpark: "We consider this a great honor for our documentation to be recognized for being able to take technical concepts and make them easy to understand. It's just another way in which ColdSpark stands apart from its competitors."

Related Links

Society for Technical Communication: http://www.stc.org/

Society for Technical Communication Philadelphia Metro award winners: http://stcpmc.org/index.php?section=57

ColdSpark's Rules-Based Message Routing (RBMR): http://www.coldspark.com/products/sparkengine

ColdSpark's MailFusion: http://www.coldspark.com/products/mailfusion

ColdSpark Blog: http://blog.coldspark.com/

About ColdSpark

ColdSpark is a leading provider of enterprise messaging infrastructure solutions and platforms, helping the world's most demanding companies increase the power of their e-mail to drive revenue, deepen customer relationships and improve business efficiency, while ensuring security, compliance and performance. ColdSpark's customers include many of the world's largest financial institutions and global 2000 enterprises. For additional information on ColdSpark solutions, or to schedule a demo, visit www.coldspark.com or call 866-902-2505.

About BakBone Software

BakBone Software is a leader in Universal Data Management. This provides a data-centric approach to integrating data protection, centralizing policy management and managing organizations' messaging infrastructure to optimize performance, increase data availability and improve corporate compliance. Learn more about BakBone's Universal Data Management vision at www.bakbone.com or e-mail [email protected].

BakBone®, BakBone Software®, NetVault®, Application Plugin Module™, BakBone logo®, Integrated Data Protection™, NetVault: SmartDisk™, Asempra®, FASTRecover™, ColdSpark® and SparkEngine™ are all trademarks or registered trademarks of BakBone Software, Inc., in the United States and/or in other countries. All other brands, products or service names are or may be trademarks, registered trademarks or service marks of, and used to identify, products or services of their respective owners.