SALT LAKE CITY, Jan. 30, 2018 /PRNewswire/ -- Code, an industry leader in image-based barcode reading technology, is excited to announce the official launch of Code Complete - a service program designed to strategically optimize and simplify product selection, deployment, and maintenance for the valued end user. This new customizable service offering allows Code to focus on the technology so the customer can focus on their business.
"We know that each company has different needs in terms of products, service and support," said John Deal, VP of Product Strategy at Code. "By creating a comprehensive suite of solutions to support our customers before, during, and after a rollout, we've helped them get the most out of their investment."
Code Complete is broken down into three areas with customized levels of support tailored to the unique needs of each business:
- Connect: Understanding a customer's business and workflows (site surveys, customer meetings, etc.) to strategically match solutions with customer needs.
- Select: Tailored offering that meets the customer's requirements and lessens the burdens of implementation (product offering, installations, trainings, etc.).
- Protect: Providing on-going maintenance to increase productivity and operations throughout the product's lifecycle (support, updates, warranties, RMA's, etc.).
Barcode scanning, and data capture as a whole, have become essential tools for businesses looking to increase productivity and efficiency in any workflow setting, which has demanded various data capture solutions. Providing expert opinions within every customer interaction ensures matching products and services according to customer needs, eliminating wasted time and money on band-aid solutions.
"With Code Complete our customers will get full access to Code and 360-degree care that covers the entire lifecycle of our solutions," said Jennifer Braun, Program Manager for Code. "We care about our customers, and we want them to expect more out of us than just a shipment of products."
About Code
Code is a technology leader in image-based data capture. Code designs and manufactures a complete line of barcode reading hardware solutions to enhance productivity and exceed customers' expectations for superior barcode reading performance, ergonomic design, equipment durability, and seamless integration with their operations. Code's products are used in critical applications in healthcare, public safety, manufacturing, transportation, retail, and a range of other diverse industries and environments.
Worldwide headquarters:
- Salt Lake City, USA
Regional headquarters:
- China
- Singapore
- Netherlands
Contact:
Leslie Bryant
801-987-7215
SOURCE Code
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