CloudBerry Lab Integration with ConnectWise Gives Service Providers Powerful, Automated Business Management Tools for Online Backup Offerings

Integration Provides VARs and MSPs with a Turnkey Cloud Backup Service; Streamlines Operations to Increase Profits

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Dec 02, 2014, 09:05 ET

NEWPORT BEACH, Calif., Dec. 2, 2014 /PRNewswire/ -- CloudBerry Lab™, a vendor of backup and management solutions for public cloud storage services, has integrated its Managed Backup Service with the ConnectWise Business Management Platform to create a seamless online backup solution offering for managed service providers (MSPs), value added resellers (VARs), and systems integrators.

The ConnectWise platform integrates business-process automation, help desk, customer service, sales, marketing, project management, and business analytics to dramatically streamline an organization's operations. Many of its users, including MSPs and other IT professional services organizations, rely on it to provide their customers with a centralized, cost-effective, flexible solution to build, support, and fully manage their IT solution offerings.

The integration will allow ConnectWise users to import contacts into CloudBerry Managed Backup and be notified automatically of any backup/restore failures. Additionally, solution providers using ConnectWise will benefit from having backup billing details in one centralized location, along with data from the ConnectWise platform, to offer customers true unified billing.

"ConnectWise customers can now complement their current IT services and solution offerings with an efficient, cloud-based, fully managed backup offering," said Alexey Serkov, CTO at CloudBerry Lab. "Customers trust these service providers to provide efficient, robust, and reliable online backup services, and with this combination, they can be sure to deliver."

CloudBerry Labs' Managed Backup Service offering is designed to meet the stringent standards MSPs and IT resellers have for backup and disaster recovery solutions, enabling customers to conduct bare metal/system state restores, as well as restorations of individual files and applications, including Microsoft SQL Server and Microsoft Exchange. It also allows organizations to select from a number of cloud services providers, including Amazon S3, Microsoft Azure, Google Cloud, or any S3-compatible storage. CloudBerry Managed Backup can be fully re-branded and customized, allowing providers to create their own branded solution offerings.

"We're pleased CloudBerry's strategy includes ConnectWise," said Jeannine Edwards, director, ConnectWise Platform. "Their managed back solution will make a great addition to the ConnectWise Integration community."

CloudBerry 3.8 with ConnectWise integration is available now. For more information, please visit http://www.cloudberrylab.com/connectwise-integration.aspx.

About CloudBerry Lab
Established in 2008 by a group of experienced IT professionals, CloudBerry Lab™ provides cloud-based backup and file management services to small and mid-sized businesses (SMBs). CloudBerry's offerings include powerful, easy-to-use backup management capabilities and military-grade encryption using customer-controlled keys. Customers can choose to store their backup data with more than 20 online storage providers, including Amazon S3, Microsoft Azure, Google Cloud, HP Cloud, Rackspace, Softlayer and others. CloudBerry also partners with thousands of VARs and MSPs to provide them with turnkey, white-label data protection services. CloudBerry Lab is an Amazon Web Services Advanced Technology Partner. For more information please visit www.cloudberrylab.com. Follow us on Twitter at @cloudberrylab.

About ConnectWise
Made for companies that sell, service, and support technology, ConnectWise is the #1 business management platform worldwide. Today, more than 90,000 users rely on ConnectWise to achieve greater accountability, operational efficiency, and profitability. Leveraging the cloud, the platform fully integrates business-process automation, help desk and customer service, sales, marketing, project management, and business analytics that dramatically streamline a company's operations. ConnectWise also gives its users access to a powerful network of ideas, experts, and solutions. A veteran in the technology services industry, ConnectWise has been the premier business management platform for technology companies for more than 15 years. For more information, visit www.ConnectWise.com or call 800-671-6898.

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SOURCE CloudBerry Lab