ClickSoftware's Shift Expert Named a Hot Workplace App for 2015

BURLINGTON, Massachusetts, February 23, 2015 /PRNewswire/ --

As the enterprise moves to leverage wearables for efficiency, safety and better customer service in the field, a short list of apps that can meet those challenges are available today. One of those apps is ClickSoftware's (NasdaqGS: CKSW) ShiftExpert, which was named as a hot workplace app for 2015 by a representative from Deloitte Digital in an interview with CNBC. The app enables employees to instantly clock in and out of shifts and add data to time sheets. Employees are also able to trade shifts, manage vacations and view overtime, all from a smartwatch or mobile device.  And the smartwatch can even count the number of steps during a shift.

[Watch the  CNBC newscast  featuring Apps for the Workplace 2015]

"Being the market leader in optimizing service operations, we leveraged our decades of experience to create ShiftExpert in a way that directly addresses today's challenges - from improving customer experience, compliance and safety regulations to workforce efficiencies," said Sassi Idan, VP Products and Solutions at ClickSoftware. "Wearables are now playing an integral part in our product development roadmap."

ShiftExpert enables users to: 

• Use the app with the Samsung Gear 2 to clock in and out of work or update timesheets right from the wrist. The watch sensors record distance traveled per shift and summarizes info for daily timesheet.
• Automate planning and execution of shifts for employees across different departments.
• Control overtime costs and quickly react to exceptions.
• Increase employee satisfaction by incorporating employee working preferences, shift trades and vacation requests into the work plan.
• Maximize customer satisfaction by meeting service level targets with well rested and skilled employees.

To learn more, watch the ShiftExpert video demo.

About ClickSoftware

ClickSoftware (NasdaqGS: CKSW) is the leading provider of automated mobile workforce management and service optimization solutions for the enterprise, both for mobile and in-house resources. As pioneers of the "Service chain optimization" concept, our solutions provide organizations with end-to-end visibility and control of the entire service management chain by optimizing forecasting, planning, shift and task scheduling, mobility and real-time management of resource and customer communication.

Available via the cloud or on-premise, our products incorporate best business practices and advanced decision-making algorithms to manage service operations more efficiently, in a scalable, integrated manner. Our solutions have become the backbone for many leading organizations worldwide by addressing the fundamental question of job fulfillment: Who does What, for Whom, With what, Where and When.

ClickSoftware is the premier choice for delivering superb business performance to service sector organizations of all sizes. The company is headquartered in the United States and Israel, with offices across Europe, Latin America and Asia Pacific. For more information, please visit http://www.clicksoftware.com. Follow us on Twitter. The content of links mentioned in this press release do not form a part thereof.

Safe Harbor Statement

This press release contains express or implied forward-looking statements within the Private Securities Litigation Reform Act of 1995 and other U.S Federal securities laws. These forward-looking statements include, but are not limited to, those statements regarding market trends of wearable apps and solutions, expected benefits from using ClickSoftware's solutions, including increasing employee and customer satisfaction, or that our solutions provide organizations with end-to-end visibility and control of the entire service management chain by optimizing forecasting, planning, shift and task scheduling, mobility and real-time management of resource and customer communication. Such "forward-looking statements" involve known and unknown risks, uncertainties and other factors that may cause actual results or performance to differ materially from those projected, including those discussed in the "Risk Factors" section and elsewhere in ClickSoftware's annual report on Form 20-F for the year ended December 31, 2013 and in subsequent filings with the Securities and Exchange Commission. Except as otherwise required by law, ClickSoftware is under no obligation to (and expressly disclaims any such obligation to) update or alter its forward-looking statements whether as a result of new information, future events or otherwise.

Media Contact:
Kristin Amico
ClickSoftware
[email protected]
+1-781-272-5903

SOURCE ClickSoftware Technologies Ltd

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