ClickSoftware Announces Six of Its Enterprise Apps Are SAP-Certified Mobile Apps

BURLINGTON, Massachusetts, June 25, 2013 /PRNewswire/ --

ClickSoftware Technologies Ltd. (NasdaqGS: CKSW), the leading provider of automated mobile workforce management and optimization solutions for the service industry, today announced that six of its enterprise-level business apps are now SAP-certified mobile apps. These packaged apps, built on the SAP® Mobile Platform, are designed to support users working in any kind of environment, offline and online, with rich features and full accessibility to back-office systems.

A member of the SAP Mobile Apps partner program, ClickSoftware developed these apps leveraging tools and resources from SAP, including the SAP Mobile Platform for application development. The SAP Mobile Apps partner program supports partners across the entire lifecycle, from enablement and developing solutions to going to market. The program offers a comprehensive set of enablement tools, access to required developer licenses, and support to help partners quickly and efficiently develop, market, and sell mobile apps via the SAP Store that meet the needs of customers.

Also available within the program is SAP certification for mobile apps, which signals to customers the quality of the packaged mobile app from the device to the back-end-integration level. The SAP Integration and Certification Center (SAP ICC) has certified that the following six apps from ClickSoftware are SAP-certified mobile apps: Action Items view, Delay Assignment Button, Field Service Package, Google Map View, Related Assignments and Safety Procedure.

Business mobility solutions must be able to drive teams forward in the field. ClickSoftware's mobility offerings feature a strong infrastructure that easily extends to support a growing number of employees, and a flexible platform that can be easily changed and adapted to the real-time needs in the field.

"We are delighted to announce the successful achievement of SAP certification," said Gil Bouhnick, Associate Vice President of Mobile Solutions at ClickSoftware. "ClickSoftware's ability to understand the business needs of mobile workers and create a real-time, end-to-end solution leverages the benefits provided by SAP solutions and will prove highly beneficial to current and future customer engagements."

ClickSoftware's solutions, now SAP-certified mobile apps, offer the following benefits:

• HTML5-based, which allows users to run them everywhere on any technology
• Device agnostic and can be used on any mobile device
• Full offline capabilities allow users to work without connectivity or synchronicity issues
• Rich functionality that provides integrated business functionality with no coding or development required
• Highly scalable for any type and size of organization

The six SAP-certified mobile apps from ClickSoftware contain a rich and growing set of features which may be added for a specific function such as capturing a customer's signature or locating a nearby co-worker. Apps may also incorporate a series of steps within a single workflow, such as completing a work report. Beyond that, any app can be combined with other apps with the plug-and-play compatibility to ClickSoftware's mobility offering.

Find more information about ClickSoftware's SAP-certified mobile apps on SAP Store (https://store.sap.com).

About ClickSoftware

ClickSoftware (NasdaqGS: CKSW) is the leading provider of automated mobile workforce management and service optimization solutions for the enterprise, both for mobile and in-house resources. As pioneers of the "Service chain optimization" concept, our solutions provide organizations with end-to-end visibility and control of the entire service management chain by optimizing forecasting, planning, shift and task scheduling, mobility and real-time management of resource and customer communication.

Available via the cloud or on-premise, our products incorporate best business practices and advanced decision-making algorithms to manage service operations more efficiently, in a scalable, integrated manner. Our solutions have become the backbone for many leading organizations worldwide by addressing the fundamental question of job fulfillment: Who does What, for Whom, With what, Where and When.

ClickSoftware is the premier choice for delivering superb business performance to service sector organizations of all sizes. The company is headquartered in the United States and Israel, with offices across Europe, and Asia Pacific. For more information, please visit http://www.clicksoftware.com. Follow us on Twitter.

Safe Harbor Statement

This press release contains express or implied forward-looking statements within the Private Securities Litigation Reform Act of 1995 and other U.S Federal securities laws. These forward-looking statements include, but are not limited to, those statements regarding expected benefits to from using ClickSoftware's solutions. Such "forward-looking statements" involve known and unknown risks, uncertainties and other factors that may cause actual results or performance to differ materially from those projected, including those discussed in the "Risk Factors" section and elsewhere in ClickSoftware's annual report on Form 20-F for the year ended December 31, 2012 and in subsequent filings with the Securities and Exchange Commission. Except as otherwise required by law, ClickSoftware is under no obligation to (and expressly disclaims any such obligation to) update or alter its forward-looking statements whether as a result of new information, future events or otherwise.

SAP and all SAP logos are trademarks or registered trademarks of SAP AG in Germany and in several other countries.

All other product and service names mentioned herein are the trademarks of their respective owners.

For more information, please contact:

Kristin Amico
ClickSoftware
+1-781-272-5903 ext. 2364
[email protected]

Brenna Hagy
Schwartz MSL
+1-781-684-0770
[email protected]

SOURCE ClickSoftware Technologies Ltd

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