Claims appraisers at Elephant Auto Insurance achieve I-CAR Gold designation

Gold class recognition is the highest training achievement recognized by the collision repair industry

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Oct 14, 2016, 08:06 ET

RICHMOND, Va., Oct. 14, 2016 /PRNewswire/ -- Elephant Auto Insurance today announces that they have achieved the Gold designation from Inter-Industry Conference on Auto Collision Repair (I-CAR), an international not-for-profit organization dedicated to providing the information, knowledge and skills required to perform complete, safe and quality repairs.

"As cars become increasingly complex, it is critical that Elephant's appraisers are trained in the latest procedures and techniques," said Aldo Bonacasta, Director of Auto Physical Damage at Elephant. "Elephant's investment in I-CAR training for our appraisers not only accelerates their career development, but ensures our customer's vehicles are properly repaired after an accident. This achievement of Gold Class recognition is further evidence of Elephant's commitment to our customers and employees."

Elephant has achieved the I-CAR Gold designation by demonstrating that above 60% of their appraisers have received the "Platinum Level" designation by I-CAR. Achieving this designation requires 12 months of hands-on and classroom training. It is estimated by I-CAR that only 10% of repair facilities have achieved this designation.

By achieving the I-CAR Gold designation, Elephant customers can be confident that their appraiser has received specialized training on how to properly repair their vehicle. To achieve Gold designation appraisers are trained on things such as:

How to make the right decision for a safe repair
How to find hidden damage that others may not see
Which parts are appropriate to properly repair the car
The latest repair procedures and techniques.

Elephant recognizes the importance of highly trained staff to be able to give customers the best possible service and claims experience, and this investment reflects Elephant's commitment to 'More care, Less cost'. For more information about Elephant's claims procedures, or to obtain a free auto insurance quote, please visit Elephant.com.

About Elephant Auto Insurance

Founded in 2009, Elephant Auto Insurance is a direct-to-consumer insurance company offering auto, home, motorcycle, and life products to customers. Elephant prides itself on providing quality services and great prices. Headquartered in Richmond, VA, Elephant is a wholly owned subsidiary of Admiral Group, plc, one of the leading insurance companies in the United Kingdom. Elephant believes people who like what they do, do it better and therefore encourages a climate of individual contributions, long-term commitment and profitable growth within the organization. Elephant was named one of the 2015 Best Places to Work in Virginia and awarded the 2015 Stevie Award for the success of their contact center. To learn more about Elephant or to get an insurance quote go to Elephant.com, or call 1-855-ELEPHANT.

Resources:
https://www.i-car.com/Home/Educational-Programs/Gold-Class-Professionals-Business-Recognition
www.elephant.com/car-insurance/claims

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SOURCE Elephant Auto Insurance