CIC Closes Sale to Mountain America Credit Union

REDWOOD SHORES, Calif., Jan. 31, 2011 /PRNewswire/ -- Communication Intelligence Corporation ("CIC" or the "Company") (OTC Bulletin Board: CICI), a leading supplier of electronic signature solutions and the recognized leader in biometric signature verification, announced today that Mountain America Credit Union ("Mountain America") has replaced its electronic signature offering with CIC's newly released SignatureOne® Console™.

"Our members demand an increasing level of convenience, and, to meet such expectations, we wanted to offer an electronic signature solution that was flexible enough to allow our members the choice of where and how they signed their documents," said Alex Barker, CIO of Mountain America. "This meant having the ability to process live electronic signatures in our branches, as well as securely over the Internet via a home computer or a portable device like an iPad, and to be able to do this with one integrated solution. Our market research led us to CIC's SignatureOne® Console™ as it addresses requirements that were not being met by our existing solution. We were also attracted by CIC's willingness to offer these capabilities on premise and for a reasonable up-front license fee, instead of the per-signature fees charged by our previous vendor and other electronic signature providers. With CIC, we were able to enhance our member experience with an improved electronic signature offering, and to ensure that, as the number of signatures we capture electronically increases, our cost per signature decreases. It's a win-win."

"CIC's SignatureOne® Console™ can be deployed as a standalone, all-in-one electronic signature offering to allow CIC customers like Mountain America to upload documents, to set signature areas and to have e-mail notifications sent automatically to all parties that need to sign," said Robert Williams, CIC's Senior Director, Channels, Partners, Consumer. "Our solution also can be quickly and easily integrated into any document automation and/or imaging system. Whether used on a standalone or integrated basis, having the system reside behind the firewall takes the guesswork out of where important documents are stored and who has access to them. Our solution also allows our users to customize screens and email templates, so that their branding can be seamlessly integrated into the electronic signature process, cementing further their customer relationships."

About SignatureOne® Console™

SignatureOne® Console™ includes CIC's patented Ceremony® process, which provides an easy and flexible way to adopt electronic signatures with a strong audit trail for non-repudiation. Features include those listed below.

• Ability for the document originator to create signature fields
• Ability to sign multiple documents
• Ability to assign multiple signers to a document
• Ability to upload view-only documents
• Visual tagging for all signature fields (color coded by signer) for easy recognition
• Support for the latest industry standards
• Enhanced ability to add configurable text in the signature area
• Support for all popular browsers
• Ability to download completed documents to customers
• A robust audit trail for all signature activity

CIC will be hosting two webinars free of charge to demonstrate the capabilities of the SignatureOne® Console™. Registration is available today at:

http://www.cic.com/news/events/CIC_Webinar_020111_020911/Default.aspx

For more information please visit www.cic.com or contact us directly via email to [email protected].

About Mountain America Credit Union

Mountain America Credit Union has over 60 branches in four states and offers a variety of financial products and services for consumers and businesses. With roots dating back to the 1930s, Mountain America Credit Union is a tradition for many members. Today the credit union serves more than 347,000 members and has over $2.8 billion in assets. Mountain America Credit Union has been honored four times as one of "Utah's Best Companies to Work For" by Utah Business magazine. Visit www.macu.com for more information.

About CIC

CIC is a leading supplier of electronic signature products and the recognized leader in biometric signature verification.  CIC enables companies to achieve truly paperless workflow in their eBusiness processes by providing multiple signature technologies across virtually all applications. CIC's solutions are available both in SaaS and on-premise delivery models and afford "straight-through-processing," which can increase customer revenue by enhancing user experience and can also reduce costs through paperless and virtually error-free electronic transactions that can be completed significantly quicker than paper-based procedures. CIC is headquartered in Redwood Shores, California.  For more information, please visit our website at http://www.cic.com

CIC's logo, SignatureOne, Ceremony and the Power to Sign Online are registered trademarks of CIC. Console is a trademark of CIC. All other trademarks and registered trademarks are the property of their respective holders.

Forward Looking Statements

Certain statements contained in this press release, including without limitation, statements containing the words "believes", "anticipates", "hopes", "intends", "expects", and other words of similar import, constitute "forward looking" statements within the meaning of the Private Litigation Reform Act of 1995. Such statements involve known and unknown risks, uncertainties and other factors, which may cause actual events to differ materially from expectations.  Such factors include the following (1) technological, engineering, quality control or other circumstances which could delay the sale or shipment of products containing the Company's technology; (2) economic, business, market and competitive conditions in the software industry and technological innovations which could affect customer purchases of the Company's solutions; (3) the Company's inability to protect its trade secrets or other proprietary rights, operate without infringing upon the proprietary rights of others or prevent others from infringing on the proprietary rights of the Company; and (4) general economic and business conditions and the availability of sufficient financing.

SOURCE Communication Intelligence Corporation

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