Chris Schulz Joins Invoca as Senior Vice President of Customer Success

Accomplished SaaS executive brings 15 years of experience to drive continued adoption of Invoca's Call Intelligence platform by Fortune 500 enterprises

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Invoca

Oct 01, 2015, 11:00 ET

SANTA BARBARA, Calif., Oct. 1, 2015 /PRNewswire/ -- Invoca, the call intelligence company, today announced that Chris Schulz has joined Invoca's leadership team as senior vice president of customer success. Schulz reports directly to CEO Mark Woodward and will lead the Invoca teams that are responsible for all stages of the customer lifecycle, from business advisory to deployment, support and overall customer experience.

Due to a growing demand for call intelligence, Invoca has experienced a 375 percent increase in its enterprise customer base since 2013. Its average enterprise deal size grew by 67 percent over the past year. Schulz will build on this enterprise momentum, helping the company uncover new opportunities to deliver value and drive growth among enterprise customers, which already include Mitsubishi Electric, Cvent, SunRun and AOL.

Schulz brings more than 15 years of customer advocacy experience in the enterprise software industry to Invoca. Most recently, Schulz was the vice president of global support and transformation at E2open. Schulz has held various executive and management roles in customer success, professional services and support, as well as corporate development at public and private software companies. Schulz holds a B.S. and M.S. in chemical engineering from Karlsruhe Institute of Technology (KIT) in Karlsruhe, Germany.

"Happy customers are the lifeblood of every successful software business, which makes a hire like Chris integral to continuing on our growth trajectory here at Invoca," said Mark Woodward, CEO at Invoca. "Chris will be an excellent addition to the executive team and I look forward to his contributions in leading customer success."

"Invoca is solving marketers' biggest blind spot by bringing call intelligence to the marketing cloud," said Schulz. "It's clear that Invoca is addressing a very real market opportunity and invests deeply in customer experience and success. That excites me."

The news follows Invoca's recent inclusion in JMP Securities Hot 100: Best Privately Held Software Companies. Invoca also recently announced record enterprise growth fueled by growing demand for call intelligence.

About Invoca
Invoca helps the modern marketer drive inbound calls and turn them into sales. By bringing call intelligence to marketers and their existing marketing technology systems, Invoca's platform delivers the visibility required to engage mobile customers beyond the click. Invoca is backed by Accel Partners, Upfront Ventures, Rincon Venture Partners, and Salesforce. For more information, please visit www.invoca.com.

SOURCE Invoca