ChiroCare Announces Results of 2011 Patient and Chiropractic Provider Satisfaction Survey
Region's largest independent chiropractic network scores high with patients and providers
SHOREVIEW, Minn., March 1, 2012 /PRNewswire/ -- Chiropractic Care of Minnesota, Inc. [ChiroCare], announces the results of its 2011 patient and chiropractic provider satisfaction survey and they are overwhelmingly positive.
The patient satisfaction survey shows that 96% of patients rate their treatment outcomes as excellent, very good or good. 96% of patients give their provider a letter grade of an A or a B. 95% of patients would refer others to a ChiroCare chiropractor for treatment. Patients also report high satisfaction with lower than expected out-of-pocket expenses, such as for copays and deductibles.
At the provider level, ChiroCare's 2011 chiropractic provider satisfaction survey finds that 90% of the chiropractors who responded to the survey agree that their overall impression of ChiroCare is excellent, good, or fair. 95% of respondents deem ChiroCare's communication and professional development as good as or better than other chiropractic managed care providers.
ABOUT CHIROCARE OF MINNESOTA
ChiroCare of Minnesota, a nonprofit organization, is the upper Midwest's largest independent network of chiropractic providers – the name that symbolizes the standard of excellence among chiropractic practices. Since its beginnings in 1984 as the nation's first chiropractic network, ChiroCare has been the pioneer in managed chiropractic care for over 25 years. Our select network includes over 1,600 chiropractic locations throughout Minnesota and bordering areas of North Dakota, South Dakota, Iowa and Wisconsin. The network currently makes high quality, cost-efficient services available to approximately 1.1 million eligible members of ChiroCare's contracted customers. To assure patients of the highest quality care, ChiroCare follows a selective credentialing process, continually monitors doctor performance and patient satisfaction, and provides opportunities for continued chiropractic and practice education. ChiroCare is leading the way in promoting understanding and acceptance of the value of chiropractic in health care.
SOURCE Chiropractic Care of Minnesota, Inc.
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