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Chase Field and the Arizona Diamondbacks Select the MICROS 9700 HMS Solution and the New MICROS KW270 with Real-time Loaded Ticket Functionality


News provided by

MICROS Systems, Inc.

Aug 17, 2010, 08:00 ET

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COLUMBIA, Md., Aug. 17 /PRNewswire-FirstCall/ -- MICROS Systems, Inc. (Nasdaq: MCRS), a leading provider of information technology solutions for the hospitality and retail industries, is pleased to announce that Chase Field, home of the Arizona Diamondbacks, has selected the MICROS 9700 Hospitality Management System (HMS) as its point-of-sale platform to support all food and beverage operations throughout the stadium.  The solution contains 240 of the newly released MICROS Keyboard Workstation 270's, the latest innovation of POS terminals from MICROS, and 26 new Motorola MC-55 Handheld devices to facilitate In-Seat service in the club level.  As an added benefit for ticket holders, MICROS 9700 HMS provides Chase Field the ability to accept loaded tickets as payment at the food and beverage point-of-sale terminals, further enhancing the fan experience and driving additional consumer purchases.

Since their expansion in 1998, the Arizona Diamondbacks have called Chase Field their home.  MICROS's depth of solutions and technical knowledge in the stadium and arena space, along with its ability to reuse the existing hardware in the Premium Club operations, offered Chase Field a full turn-key solution to address all of its food and beverage point-of-sale needs.  

Featuring a real-time loaded ticket interface with STADIS, MICROS 9700 HMS allows the Arizona Diamondbacks' ticket holders to pay for food and beverages using their ticket as a form of payment.  Value is loaded on the ticket and the ticket is then scanned at the point-of-sale terminal to pay for the purchase.  Unlike competitive solutions, this interface provides complete sales information real time with check and menu-level detail by guest, including the location where the items were purchased.

"We selected MICROS for its superior software and hardware product offerings as well as its ability to reuse our existing hardware, while at the same time delivering a rich and robust POS solution," stated Kenny Farrell, Director, Ticket Development & Operations for the D-backs.  "The Integration between MICROS and STADIS allows our operations to evaluate the buying patterns of our loyal fans in real-time.  MICROS has been a great technology partner."  

"We are pleased to add the Arizona Diamondbacks and Chase Field to our list of prestigious stadiums using MICROS 9700 HMS," stated Dan Bell, Vice President, Leisure & Entertainment Business Unit for MICROS Systems, Inc.  "Chase Field's decision to select MICROS is a testament to the confidence they have in us and we look forward to a long and expanding partnership."

About the Arizona Diamondbacks

Entering their 13th season in 2010, the Arizona Diamondbacks have won four National League West Division Championships (1999, 2001-02, 2007) since entering Major League Baseball as an expansion franchise in 1998. The D-backs also became the fastest expansion team to win a World Championship after defeating the New York Yankees in the 2001 World Series in only their fourth year of existence. The club has played in front of more than 32 million fans at Chase Field, which features a signature swimming pool and a retractable roof to keep fans comfortable in an air-conditioned facility during Phoenix's hot summer months. The organization has also donated more than $15.5 million to non-profit organizations in Arizona since 1997 through its Arizona Diamondbacks Foundation and was named a "Best Place to Work" from 2007-09 by the Phoenix Business Journal and BestCompaniesAZ. To learn more about the D-backs go to dbacks.com.

About MICROS Systems, Inc.

MICROS Systems, Inc. provides enterprise applications for the hospitality and retail industries worldwide. Over 330,000 MICROS systems are currently installed in table and quick service restaurants, hotels, motels, casinos, leisure and entertainment, and retail operations in more than 130 countries, and on all seven continents. In addition, MICROS provides property management systems, central reservation and customer information solutions under the brand MICROS-Fidelio for more than 25,000 hotels worldwide, as well as point-of-sale, loss prevention, and cross-channel functionality through its MICROS-Retail division for more than 90,000 retail stores worldwide. MICROS stock is traded through NASDAQ under the symbol MCRS.

For more information on MICROS and its advanced information technology solutions for the hospitality industry, please contact Louise Casamento, Vice President of Marketing at (443) 285-8144 or (866) 287-4736. You can also visit the MICROS website at www.micros.com or send an email to [email protected].

The MICROS logo is a registered trademark of MICROS Systems, Inc.

All other product and brand names are the property of their respective owners.

SOURCE MICROS Systems, Inc.

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