Cato Networks Expands SASE Platform (Again) with DEM for Complete User Experience Delivery

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Oct 15, 2024, 08:30 ET

With Cato DEM as a new capability, enterprises can not only monitor user experiences but fix them for all applications, whether on the internet or in private data centers

TEL AVIV, Israel, Oct. 15, 2024 /PRNewswire/ -- Cato Networks, the SASE leader, again expanded the Cato SASE Cloud Platform today by introducing Cato Digital Experience Monitoring (DEM). Today's announcement of DEM is the third major expansion to the Cato SASE Cloud Platform in 2024, following the additions of extended detection and response (XDR) and endpoint protection (EPP/EDR) earlier this year.

Cato DEM Stories in Cato XDR simplify identifying the root cause of a user experience issue, such as providing an anomaly experience graph and hop-by-hop analysis of the problem's source.

"A true SASE platform must evolve beyond secure connectivity without compromising on the elegance and simplicity that defines SASE," said Shlomo Kramer, co-founder and CEO at Cato Networks. "Cato DEM embodies that change, tapping the unsurpassed insight and usability of the Cato SASE Cloud Platform to transform user experiences worldwide."

Cato DEM brings rich, contextual insight, end-to-end, for all user experiences with the easy deployment and elegance of use that defines the Cato experience. With Cato DEM, IT teams now have one solution for troubleshooting and planning optimal user experiences for all applications.

"We see DEM as a crucial component of the future SASE landscape, but only with the right platform," said Shamus McGillicuddy, vice president of research at Enterprise Management Associates (EMA). "User experience is a primary currency for evaluating IT effectiveness, and building DEM on the right SASE platform will help ensure great user experiences. But to deliver on that mission, the SASE platform must provide visibility into all applications, offer ways to fix user experience problems with those applications, and have the necessary real user traffic insights for accurate analysis."

The Limitations of Existing DEM Solutions

As businesses navigate the complexities of hybrid work and cloud migration, delivering superior user experiences becomes paramount.

Existing tools remain:

Inadequate, addressing user experiences for Internet-based applications but not private applications
Inaccurate, lacking the insight of real user data
Difficult to deploy, requiring complex IT integrations

"Enterprises continue to have a mix of application traffic, some bound for the WAN, others for the Internet. As we look across the Cato SASE Cloud Platform, more than half (57 percent) of all traffic last quarter (Q3, 2024) was destined for the WAN, not the Internet," said Eyal Webber-Zvik, vice president of product marketing and strategic alliances at Cato Networks. "An enterprise DEM solution must be able to monitor and fix user experience issues across both WAN and Internet applications."

Cato DEM: Elevating User Experiences Elegantly and Easily

With Cato DEM, IT ensures optimal user experiences even during critical projects like cloud migration, global expansion, and hybrid work. As the underlying network connecting users to applications in private data centers, the cloud, and the Internet, the Cato SASE Cloud Platform can overcome network performance problems that otherwise undermine user experiences.

Seeing the underlying traffic enables Cato DEM to combine real user and synthetic data for more comprehensive, accurate, and contextual application insights. IT teams realize instant Time-to-Value by activating DEM through a simple toggle and tapping the historical application usage data already captured by Cato.

Key Capabilities of Cato DEM as Part of the SASE Platform

Exceptional Visibility: IT teams can now quickly pinpoint network problems impacting the user experience. With hop-by-hop visibility across the Wi-Fi network, the network edge, and the WAN, Cato DEM provides end-to-end visibility across all user experiences.
Proactive Experience Management: By continuously monitoring network and device conditions, Cato DEM allows IT teams to anticipate and mitigate issues before they affect the user experience, ensuring smoother operations and higher productivity.
Improved Operational Efficiency: By leveraging AI-powered engines, Cato reduces the operational overhead normally incurred when troubleshooting user experience issues. Cato analyzes complex data relationships and surfaces DEM recommendations within Cato XDR. IT operations can prioritize, investigate, and remediate user experience problems without switching to other tools.

Availability

Cato DEM is immediately available to all Cato customers globally. For more information on how Cato DEM can enhance your IT operations, visit the Cato DEM product page.

Resources

[Photo] Shlomo Kramer
[Photo] Eyal Webber-Zvik
[Blog] When SASE Meets DEM: Revolutionizing the User Experience
[Image] Additional Cato DEM screenshots

About Cato Networks

Cato Networks delivers enterprise security and networking in a single cloud platform. The SASE leader creates a seamless and elegant customer experience that effortlessly enables threat prevention, data protection, and timely incident detection and response. With Cato, organizations replace costly and rigid legacy infrastructure with an open and modular SASE architecture based on SD-WAN, a purpose-built global cloud network, and an embedded cloud-native security stack.

Want to learn why thousands of organizations secure their future with Cato? Visit us at www.catonetworks.com.

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SOURCE Cato Networks