CA's Robert Sterbens Named President-Elect of itSMF USA Board of Directors

ISLANDIA, N.Y., April 5 /PRNewswire-FirstCall/ -- CA (Nasdaq: CA) today announced that Robert Sterbens, senior director, product marketing for Service Management, has been elected to the position of President-Elect by the board of directors of itSMF USA, the leading not-for-profit professional association and authority on service management.

In this role, he holds a seat on the Executive Committee and chairs the Governance Portfolio, responsible for maintaining and enforcing the bylaws, policies and the organization's exemplary Code of Ethics. Sterbens has been active in the itSMF USA since 2006 as an Advisory Board member and joined the Board of Directors in May 2009.

CA has been a long-time supporter of itSMF, recognizing that investments in people, process and technology enable CA to better deliver on the value promised to its customers, and to help drive business growth. The itSMF USA, whose tag line is "Connect. Learn. Grow." is the focal point for service management professionals to connect with peers and mentors, improve their education, build knowledge and skills and drive professional success.

"It's an honor to be asked to contribute even further to itSMF USA—an organization that is transforming the Service Management industry," said Sterbens. "This is a once-in–a-lifetime opportunity for me to help the ITSM industry evolve from what is now a practice, into a recognized global profession. I'm excited to be involved in the leadership of this association, and I look forward to participating in the growth of the itSMF USA as it helps guide the future of service management in support of those individuals and organizations striving to achieve its benefits."

"We are delighted to have another member of Bob's caliber join our board and take on this vital leadership role, and we sincerely appreciate the long-standing support from CA," said itSMF USA President Jay Stuart. "He has already made tremendous contributions in several areas."

For more information on CA Service Management, please visit:

• On the Web: http://www.ca.com/us/cmdb.aspx
• Blog: http://community.ca.com/blogs/itil/
• On Twitter at: http://www.twitter.com/caitservice

About itSMF USA

Founded in 1997, the Information Technology Service Management Forum USA (itSMF USA - www.itsmfusa.org) is a non-profit association dedicated to building a community of professionals for the purpose of networking, knowledge-sharing, and education, to advance the service management profession and strengthen its members. It promotes the use of industry good practices and standards in the provision and management of IT Services and provides members with access to local events and meetings, an annual convention, white papers, and newsletter articles written by industry leaders and their peers sharing their own real-world experiences about IT service management practices.  ItSMF USA serves members through its network of Local and Special Interest Groups and is a member chapter of itSMF International.

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About CA

CA (Nasdaq: CA), the world's leading independent IT management software company, helps customers optimize IT for better business results. CA's Enterprise IT Management solutions for mainframe and distributed computing enable Lean IT—empowering organizations to more effectively govern, manage and secure their IT operations. For more information, visit www.ca.com.

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