Carousel Industries Earns Full Service Accreditations

EXETER, R.I., July 19 /PRNewswire/ -- Carousel Industries announced today that it has earned Full Service accreditations to fully support the complete Nortel Enterprise Solutions (NES) product set as part of their services portfolio, including BCM, CS1000, and Call Pilot Messaging. Carousel is able to fully support these products as well as design, install and maintain. We are a full service partner that helps the customer end to end.

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In addition, Carousel is now Self Service accredited for Call Center 7 (CC7) and Agile Communication Environment (ACE) which uses service-oriented architecture as well as web services to facilitate the development of communications enabled applications and automating business processes that could only be completed manually with existing technology. In addition, ACE supports location-based services to allow geography to begin to factor into the decision-making process.

Carousel's is pleased to support its team of highly trained professionals who continue to reinforce their dedication to providing their customers with the highest levels of customer service and support, and maintaining technical excellence with up-to-date skill sets.

Carousel is a nationally recognized premier technology solutions provider, leading the market with solutions designed to increase efficiency, enhance economies of scale and accelerate delivery of services at lower costs. Located in Exeter, RI, Carousel employs a single-source approach to its design-implementation processes. Carousel offers a full range of solutions including IP Telephony, Data Infrastructure, Unified Communications, Power and Cooling, IVR, Wireless, Security, Speech Applications and much more. We also provide a complete range of services from Design Engineering, Installation and Project Management to Repair, Remote Monitoring, Support Agreements and Financing. Carousel has achieved elite partner status with the top technology companies in the world including Avaya, Juniper Networks, Extreme Networks and Microsoft.

SOURCE Carousel Industries

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