Carfax Announces Instant Availability Of Crash Reports Online

Crashdocs.org Is One-Stop Shop for Insurers; Saves Police Departments Time, Money

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Mar 04, 2015, 12:00 ET

CENTREVILLE, Va., March 4, 2015 /PRNewswire/ -- Carfax has taken a huge step forward in eliminating the waiting time to receive automobile accident reports from police departments. Through one online source – Crashdocs.org – crash reports from virtually any police department in the U.S. are easily accessible, and now are available instantly from a rapidly growing number of agencies. Insurers, lawyers and other interested parties can quickly order the reports they need and view some of them immediately, all with no added convenience fees.

"Our insurance company uses Crashdocs exclusively and they have exceeded our expectations," said Eugene Clauser, claims manager at National Heritage Insurance Co. in Illinois. "The website is easy to use and one of the things we like best is that a number of the reports we purchase are available right away. That is invaluable to us in expediting claims and keeping our insured satisfied. Plus, the Carfax staff is very helpful anytime we have a question. It's an outstanding service."

Industry professionals no longer have to contact individual police departments or pay high convenience fees to obtain crash reports. Crashdocs.org is the single source for information about a specific crash from law enforcement agencies nationwide.

"I love the convenience of having one source for ordering police reports," said Laura Robinson, claims representative for Cornerstone National Insurance in Missouri. "No matter from which police department I need a crash report, my only stop is the Crashdocs website. Information that used to take hours and even days to get, Crashdocs often reduces to a matter of minutes. I also appreciate that Carfax doesn't charge any additional convenience fees."

There is zero investment – no start-up costs, maintenance fees, or hardware/software to buy – for police departments to be part of Crashdocs' e-commerce platform. In fact, making their crash reports available through Crashdocs.org helps agencies save money for areas where it's needed most.

"The Billings Police Department has distributed accident reports online through Crashdocs the last four years with great success," said Lindy Newsome, police support specialist with Billings (Mont.) Police. "We've virtually eliminated the need to mail out reports, a significant cost savings when compounded. Just as important, we save loads of time without any mail requests coming in and very few window requests to fulfill. The convenience of downloading a crash report at work or home is a real benefit for insurance companies and our constituents."

For more information, visit www.Crashdocs.org.

About Carfax (www.carfax.com) and Crashdocs.org (www.crashdocs.org)
Carfax, a unit of IHS Inc. (NYSE: IHS), is the vehicle history expert for used car buyers, sellers and the automotive industry. Carfax created the Vehicle History Report in 1986 and continues to develop innovative services – like Carfax Used Car Listings and myCarfax – that make it easier to buy, sell and own a used car. The company maintains a database comprising over 14 billion vehicle history records from more than 92,000 sources worldwide. Crashdocs.org provides law enforcement agencies with a no-cost e-commerce solution for the distribution of official accident reports. Based in Englewood, Colorado, USA, IHS is the leading global source of information, insight and analytics in the automotive industry and other critical areas that shape today's business landscape.

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