Capital Insurance offers 24/7 access with CIG Mobile utilizing DRC Mobile Apps

CIG auto policyholders can now manage their policies on-the-go through their mobile devices.

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Jun 04, 2013, 08:00 ET

PHILADELPHIA, June 4, 2013 /PRNewswire/ -- Decision Research Corporation (DRC), a leading rating and policy processing software and services solution provider to the property & casualty insurance industry, announced today that Capital Insurance has successfully launched CIG Mobile which utilizes DRC's iPhone and Android mobile apps for GameChanger. The flexibility in DRC's iPhone and Android app design allows Capital Insurance to integrate with their legacy Policy Administration System to launch CIG Mobile.

The CIG mobile app includes features to view vehicle coverage; display Auto ID Cards; request roadside assistance using CIG's AutoCard 100ª service; submit a FNOL (First Notice of Loss), including uploading photos, statements, and other claims information; track the status of a claim and click to call a policy holder's Independent CIG Insurance Advisor.

Dave Todd, CIO at Capital Insurance Group noted, "We are pleased to be able to offer our auto policyholders mobile access via iPhone and Android phones for 24x7 availability of their policy information. CIG Mobile makes it convenient and easy for our policyholders to connect with us, as well as enhances their overall experience. Working with an experienced solution provider like DRC has been a great experience and has helped to make the entire CIG Mobile launch a success."

Karen Yamamoto, President at DRC offers, "DRC is pleased to be able to work with companies like Capital Insurance to accelerate its mobile enablement initiatives using DRC's pre-built mobile insurance apps. We start with branding - taking them through the test simulators and final stages to ultimately publish their custom branded mobile app in Apple's App Store and the Google Play Store, as well as with other mobile web platforms. We are committed to working with Capital to continue to enhance their customers' experience."

About Capital Insurance Group

Capital Insurance Group^® (CIG) is the leading regional property and casualty insurer serving the Western United States Since 1898, CIG has been dedicated to serving and protecting our communities by partnering with local Independent Insurance Advisors, supporting local charities, and hosting community-focused events. The relationships we have established with our clients over the years allow us the opportunity to build lifelong partnerships and provide services our clients have come to count on. CIG has been selected as one of the 2012 Ward's Top Performing Insurance Companies in the United States, and is rated "A" Excellent by A.M. Best.

CIG is a privately held, employee-owned company providing personal, home and auto insurance in California, Nevada, Oregon, and Washington as well as commercial and agricultural insurance to customers in California, Nevada, Oregon, Washington, Arizona, and New Mexico. Surplus Lines products are available in Arizona, California, Idaho, Nevada, Oregon and Washington. Consult your local CIG Insurance Advisor for the types of coverage available in your state.

About DRC

DRC is an experienced and trusted technology leader specializing in software development solutions for the P&C insurance industry. DRC successfully and consistently implements solutions for insurers writing personal, commercial, and specialty lines of business. From small startups - to carriers with written premium in excess of $5 Billion, clients trust DRC solutions for their rating, quoting, billing, policy administration and claims needs, and to enjoy an impressive return on investment. For more information about DRC, visit www.decisionresearch.com.

SOURCE Decision Research Corporation