Businesses Switch From GXS to eZCom and Improve EDI Efficiencies

MUkitchen, Palladio Beauty Group, and Fantasy Files, Inc. reduce supply chain costs with eZCom

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Nov 03, 2010, 09:00 ET

ENGLEWOOD, N.J., Nov. 3, 2010 /PRNewswire/ -- eZCom Software Inc., a leading Software-as-a-Service (SaaS) provider of multi-enterprise supply chain solutions, announced that vendors such as MUkitchen, Palladio Beauty Group and Fantasy Files, Inc. have switched from GXS' web-based Electronic Data Interchange (EDI) system to eZCom's Lingo™, a hosted Business-to-Business Integration (B2Bi) application. These companies and others report that by switching to eZCom's Lingo, they have dramatically reduced the complexities and costs associated with managing EDI documents often required when conducting business with nationwide chains and department stores.

"Lingo's batch creation and automation save me 2 hours per day compared to using GXS's web EDI product," said Jennifer Ellis, Warehouse Manager of MUkitchen, a leading distributor of high quality, affordable, stylish, and sassy kitchen goods. "With our former EDI provider, we experienced a very manual and laborious process that lasted between 5 and 10 minutes per store order. With eZCom's Lingo we are able to process 800 store orders in a total of 5 minutes and a couple of mouse clicks."

"eZCom's EDI solution, Lingo, just makes sense," said Rachel Katz, EDI Manager of Palladio Beauty Group—the manufacturer of such cosmetic brands as Palladio and The Rice Powder Company. "Lingo's business process workflow and intuitive, easy to understand interfaces enabled me to start using the application prior to contacting eZCom's support group. When I eventually reached out to eZCom's support team, every person I spoke with was very knowledgeable, very patient, and extremely helpful."

Known for providing innovative tools that improve supply chain efficiencies by building intelligence into processing EDI documents, eZCom clients benefit from a solution that simplifies a very comprehensive process. Employees are empowered to focus on business core competencies instead of wasting days processing EDI transactions. eZCom maintains less than 1% competitive attrition.

"eZCom has become our one-stop provider for all of our EDI needs," said Adam J. Manenti, Vice President of Operations for Fantasy Files, Inc., a leading manufacturer and distributor of Health and Beauty products. "eZCom offers innovative interfaces that take the guesswork out of creating and packing ASNs, as well as generating invoices. Improved processes save our company time and money, both of which are valuable commodities in today's business environment."

About eZCom

eZCom Software Inc. provides innovative Software-as-a-Service (SaaS) Business-to-Business integration solutions for small and mid-sized businesses (SMBs) in supply chains. eZCom capitalizes on the growing need for a simple and effective solution that empowers SMBs to effectively participate in these supply chains. eZCom's proprietary architecture supports multiple translation and communications protocols such as EDI X12, XML, and AS2, while reducing complexities associated with the technology and business processes. eZCom clients report up to 90% improvements in efficiency, and the company maintains less than 1% attrition due to competitive reasons. eZCom's solutions become an extension of the supplier's company, growing with them as their needs evolve. For further information, visit us at www.ezcomsoftware.com or call 877.765.3564.

SOURCE eZCom Software Inc.