Buffalo Computer Graphics' New Mobile Responder App Improves Communication from the Field to the EOC

BUFFALO, N.Y., Nov. 11, 2016 /PRNewswire/ -- Buffalo Computer Graphics' new Mobile Responder app allows emergency managers in the field to easily communicate essential information with each other and with Emergency Operations Center (EOC) staff. The app works across multiple devices, with support for iOS, Android, and Windows, includes an offline mode for situations when neither a Wi-Fi or cellular connection is available, and fully integrates with DisasterLAN (DLAN).

Photo - http://photos.prnewswire.com/prnh/20161110/437853
Photo - http://photos.prnewswire.com/prnh/20161110/437854

Field staff at the incident scene often have limited capacity to communicate information back to the organization command center. With the new Mobile Responder app, organizations can easily input information from the field and feed it back to their command center's DLAN system using their mobile device. When designing the app, BCG developers sought to create an intuitive, user friendly interface where the user simply fills out a form, attaches photos or videos, and taps submit. These forms can be configured by the organization to collect any type of information including damage assessments, debris management, road closures, resource requests, and spot reports.

To ensure data integrity and usability under adverse conditions, the app stores all report data locally on the device and automatically sends it to DLAN whenever a Wi-Fi or Cellular internet connection becomes available. This means that field workers can continue performing their job, even offline.

Once a form is received by DLAN, it can be reviewed and posted to a Ticket for further action or set to be automatically posted to a new ticket.  Additionally, submissions can be sent to the Assessments module for tracking information relevant to critical facilities. Following data collections, the system gives users the power to then run reports on damages, map locations, and assessment information so that it can be shared it with interested parties within or outside of the EOC.   The Mobile Responder app is now available for use in DLAN version 10.3 and is available for download in the Google Play and Apple App Stores or can be installed on Windows computers. The development of the app reflects a shift in the way emergency managers work and marks DLAN as a continuing leader in incident management software.

About Buffalo Computer Graphics:
BCG is a global provider of Incident Management Software, Mass Notification Systems, Maritime Training Solutions, and Custom Hardware & Software Engineering.

Contact:
Nancy Kensy
Director of Marketing
Buffalo Computer Graphics
(716) 822-8668
[email protected]
www.disasterlan.com

SOURCE Buffalo Computer Graphics