BT Global Services Accelerates Industry Focus for Customers

LONDON, Dec. 2, 2010 /PRNewswire/ -- As part of its commitment to global customers in key industry sectors, BT Global Services today announced the appointment of new members to its leadership team. BT Global Services has developed four strategic sector teams to better serve its customers: banking & financial markets, government & health, consumer packaged goods and manufacturing, logistics & pharmaceuticals. Customers active in these sectors benefit from a range of industry focused assets in product portfolio, solution designs and infrastructure as well as sector specific customer management and service teams. The appointment of these key executives to the BT Global Services leadership team is indicative of BT's focus and investment in industry specific solutions for global customers.

The BT Global Services leadership team, reporting to CEO Jeff Kelly, now comprises:

• Andy Nicholson leads for global banking and financial markets, where BT supports the world's top banks, exchanges, global broker-dealers, global fixed income securities firms, investment managers and hedge funds.  Andy has been leading BT's activities in this sector since April 2009.
• Neil Rogers leads for global government & health. Neil has been leading BT's activities in this sector since August 2010. Prior to that Neil was Global Chief Procurement Officer for BT Group where he transformed BT's procurement achieving cost savings and performance improvements
• Kim McMann leads on global consumer packaged goods. Kim joins BT from HP where she led the company's billion dollar infrastructure technology outsourcing business in Asia Pacific.  
• Bas Burger leads our global commerce organization, in charge of manufacturing, logistics and pharmaceuticals. Bas joined BT in 2008 from Getronics, to lead the Benelux region, where he transformed the way BT operates, improving both its performance and the service delivered to BT customers in the region.

Jeff Kelly, CEO BT Global Services, said: "BT Global Services operates globally and delivers locally for our customers, and our diverse global leadership team reflects our commitment to the industries in which our customers operate. I believe we already have a unique breadth of scope, reach and capability. By focusing our organization around our customers, we offer them improved access to teams with decades of experience of solving problems in their sector. This is much more than a layer of sales activity, this is about specialist people, portfolio and intellectual property, embedded throughout our business. Our customers can leverage many of our market leading assets, such as the BT Radianz platform supporting global banking and financial markets, or our large number of accredited supply chain specialists supporting the consumer packaged goods and global commerce sectors or the unique know-how we have developed in global health through our successful deployment of government contracts in the UK. We have been serving the world's biggest brands in each of those industries for many years, and have a track record of helping them thrive. We have an absolutely unique competitive advantage that will reinforce our position as a global leader in networked IT services."

About BT

BT is one of the world's leading providers of communications solutions and services operating in more than 170 countries.  Its principal activities include the provision of networked IT services globally; local, national and international telecommunications services to our customers for use at home, at work and on the move; broadband and internet products and services and converged fixed/mobile products and services.  BT consists principally of four lines of business: BT Global Services, Openreach, BT Retail and BT Wholesale.

In the year ended 31 March 2010, BT Group's revenue was 20,911 million pounds Sterling.

British Telecommunications plc (BT) is a wholly-owned subsidiary of BT Group plc and encompasses virtually all businesses and assets of the BT Group.  BT Group plc is listed on stock exchanges in London and New York.  

For more information, visit www.bt.com/aboutbt

BT GLOBAL SERVICES LEADERSHIP TEAM

BT Global Services – 'Global vertical' and 'Regional' leadership team, as of January 1, 2011

The BT Global Services leadership team is composed of a diverse set of individuals with a proven track record of success within BT and other leading global companies.

The team is tasked with the responsibility of delivering profitably the market-leading networked IT products and services that are critical to our customers' success.

Global verticals:  As part of its commitment to global customers in key industry sectors, BT Global Services has set up four teams covering a number of "verticals" or industry sectors. These teams combine specialist assets in portfolio and solution designs, with sector specific customer management and service teams on behalf of our customers.

Regions: Operating globally and delivering locally means BT Global Services has invested to develop businesses in the markets that are important to our customers. BT has industry leading strength and depth in key markets around the world. These are managed through four regions.

BIOGRAPHIES

ANDY NICHOLSON

President, Global Banking & Financial Markets, BT Global Services

Andy Nicholson is responsible for BT's business with the largest banks, insurance companies and other financial services organisations in the world. Customers include brokers, exchanges, clearing houses, securities depositories, payments processors and card processors. BT's infrastructure supports the world's top exchanges, top global broker-dealers, top global fixed income securities firms, the world's top investment managers and the world's top hedge funds.  More than 68,000 traders in over 800 trading firms across over 50 countries use BT's voice trading solutions, and more than one in three traders worldwide use a BT turret.  2010 sees the BT Radianz community's 10-year anniversary.

Appointed to his current role in April 2009, Andy was previously the head of our UK Finance Industry Solutions division, with responsibility for much of BT's business with customers across the UK's financial services industry.

He joined BT as an apprentice in 1983, working as a technical consultant before moving into sales and marketing and service and commercial management.

In addition to leading our Global Banking & Financial Markets business, Andy is a member of BT's Yorkshire and Humberside regional board, the Institute of Directors and Criticaleye, a network that brings together senior executives from almost every industry in the UK.

A proud Yorkshireman, Andy is married and has one teenage son. He lists golf and rugby among his hobbies and spends as much time as possible supporting his son, who plays both cricket and rugby union at county level.

BAS BURGER

President, Global Commerce, BT Global Services

Bas Burger is responsible for BT's business with multinational customers active in the manufacturing, logistics and pharmaceutical sectors, reporting to BT Global Services CEO Jeff Kelly. Prior to this role he was Chief Executive Officer, BT Benelux. In that role, he transformed operations, improving both our performance and the service delivered to BT Global Services customers in the region.

He joined BT in 2008 from Getronics N.V. where he was Executive Vice President responsible for global sales, channel and partner management and international business support and development. He was also a member of the company's management committee.

Bas started his career in the U.K. at Fifth Generation Systems Ltd, a supplier of utility software, where he was Sales & Marketing Manager – Europe until the company merged with Symantec in 1993.

In 1994, Bas joined KPN (PTT Telecom) as the global account manager responsible for the company's business with brewer Heineken. He held various sales and senior management positions with the company, eventually being appointed CEO and Managing Director of KPN Entercom Solutions B.V., which he helped restructure into a healthy enterprise division. From 2001 until he joined Getronics N.V. in 2006, he was also a member of the supervisory board of KPN Lease B.V.

Born in The Netherlands, Bas gained his Master of Business Administration (MBA) from the University of Bradford (U.K.) and his Bachelor of Business Administration from the Hogeschool Utrecht (The Netherlands). He also studied in the United States, where he completed his senior high school year at Bremerton, WA.

Bas is married and has two children.

KIM MCMANN

President, U.S. & Canada, BT Global Services

President, Global Consumer Packaged Goods, BT Global Services

Kim McMann was appointed President for U.S. & Canada in December 2010. She is also responsible for BT's business with multinational customers operating in the consumer packaged goods sector.

A highly-experienced leader with expertise in developing and executing growth strategies, implementing operational efficiency improvements, mentoring and developing senior leaders and delivering bottom-line profit improvement, she joined BT from HP Enterprise Services (formerly Electronic Data Systems Corporation, EDS) in 2010.

At HP Enterprise Services, she led the company's billion dollar infrastructure technology outsourcing business in Asia Pacific. Her diverse team of professionals delivered specialised outsourcing solutions to both regional and global clients from service centres spread across Australia and New Zealand, Greater China, Japan, South Korea, South-East Asia and India.

Kim began her career at EDS in 1979 after gaining a Bachelor of Arts degree in Mathematics and Business Administration from Vanderbilt University.

Starting in the business unit responsible for the corporation's contracts with U.S. states, counties and local government bodies, she progressed quickly through a number of account and management roles, ultimately becoming President, Business Process Management – one of EDS' four global lines of business – in 1999. During her tenure, the unit grew to have revenues totalling approximately US$3 billion and 24,000 employees.

NEIL ROGERS

President – Government & Health, BT Global Services

Neil Rogers was appointed President – Government & Health at BT Global Services in August 2010. In this role, he is responsible for all aspects of BT's significant relationships with government departments and the delivery agencies that support them. The portfolio of accounts for which Neil is responsible includes some of the largest and most complex networking and IT projects in the world. Neil has recently overseen the signature of a Memorandum of Understanding with the UK Government following discussions led by Cabinet Office minister Francis Maude. All of BT's central Government contracts were covered by these discussions and remain in place.

Prior to taking on his current role, Neil was Global Chief Procurement Officer for BT Group where he had global responsibility for procurement, the supply chain and property. During his three-year tenure, he transformed BT's procurement processes, helping the company achieve cost savings and performance improvements that had a material impact on its recent turnaround.

Before this, he was the managing director responsible for the initial stages of BT's multi-billion-pound network transformation programme, 21CN. One of the largest programmes of its type anywhere in the world, 21CN now impacts almost every aspect of BT's business, from the design of its networks and IT systems, through its business processes, to the way it delivers customer service.

Earlier highlights from Neil's career with BT include the growth of BT's solutions business from 1 billion pounds to 3 billion pounds over five years, negotiation of a US$3 billion network outsourcing deal with Reuters (which included the acquisition of financial services extranet company, Radianz) and a period as Director – Global Business Markets.

Before joining BT in 1990, Neil worked for the British electronics company, Plessey, and in the telecoms industry in the Middle East.

A graduate of Oxford University, he is a passionate Manchester United supporter who enjoys playing golf whenever he has time.  

SOURCE BT

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