BT Advise, Knowledge That Delivers, on a Global Scale

LONDON, Dec. 16, 2011 /PRNewswire/ -- BT today announced the formation of BT Advise, which brings together the BT Global Services experts who deliver consulting, systems integration and managed services around the world under one team and one name. Customers will benefit from engaging with a team comprising 4,500 highly skilled professionals who will apply industry leading processes and methodologies with improved consistency. BT Advise will be further reinforced through hiring programmes aligned to a pipeline of new customer contracts with many of the world's leading private and public organizations.

BT Advise delivers consulting, integration and managed services through global practices organized around the BT Global Services core capabilities, such as security, customer relationship management, unified communications, mobility, managed network services, managed IT services and business technology. BT Advise also provides consulting services to other telecom operators. The BT Advise practitioners will help customers more effectively access the many innovations developed specifically for BT's priority sectors such as Government, Health, Global Banking and Financial Markets, Consumer Packaged Goods, Logistics, Manufacturing and Pharmaceuticals.

A BT Advise Academy is being founded to provide the rigorous approach to professional accreditation required by our customers. It will build up a learning culture based on knowledge communities sharing global best practices, with a mission to attract and retain the brightest talent.

BT already advises many of the world's most reputed corporations and government organizations and is recognized as one of the world's leading providers of communications-centric advisory services. Joel Stradling from industry analyst house Current Analysis said: "BT has a significant global professional service capability, enabling it to address complex projects and network outsourcing deals." Sandra O'Boyle, also from Current Analysis, continues: "BT Global Services' in-house consulting and professional services strengths are a differentiator. BT has done a good job of packaging these into 'Quick Start' engagements around key areas such as mobility, security, unified communications and IT operational efficiency."

BT Advise is led by Luis Alvarez, President BT Global Services, and Ray Stanton, Vice President BT Advise in BT Global Services.

Luis Alvarez said: "Many of our customers face complex challenges and expect solutions that flex and meet that complexity. They deserve the best choice of technology and vendors, combined with global consistency. They require knowledge that delivers. Consult, design, build and run is what BT Advise is all about. Our professional services teams are already recognized as being world-class. They have proven themselves through the years by guiding major customers through extremely complex technology programmes worth billions of pounds. Today, we are bringing together all those assets and all those skills, uniting them around excellent knowledge management tools and the certified processes trusted by our customers. This puts us in a leadership position in our industry, and will help BT Global Services and its customers develop business faster and better."

BT Advise brings together professional services practices and resources distributed all around the world, with substantial teams based across Europe, Asia and the Americas. They are further reinforced by BT's investments in personnel and centers of excellence in Asia and Latin America as well as partnerships to execute IT services for customers expanding in the Middle East and Africa.

All news releases can be accessed at our web site: http://www.btplc.com/News.

About BT
BT is one of the world's leading providers of communications services and solutions, serving customers in more than 170 countries. Its principal activities include the provision of networked IT services globally; local, national and international telecommunications services to our customers for use at home, at work and on the move; broadband and internet products and services and converged fixed/mobile products and services. BT consists principally of four lines of business: BT Global Services, BT Retail, BT Wholesale and Openreach.

In the year ended 31 March 2011, BT Group's revenue was 20,076m pounds Sterling with profit before taxation of 1,717m pounds.

British Telecommunications plc (BT) is a wholly-owned subsidiary of BT Group plc and encompasses virtually all businesses and assets of the BT Group. BT Group plc is listed on stock exchanges in London and New York. For more information, visit www.btplc.com

SOURCE BT